Customer Support Work From Home Jobs

Customer Support Specialist

• 3 years ago

Headquarters: Stuttgart, Germany URL: https://filestage.io/ -> View Job Description online. About Us At Filestage we believe that the workplace should be free from the poison of miscommunication, friction, and frustration. Our mission is to free teams from chaotic file review and proofing workflows, with a simple, flexible, and effective asset review management system. With everything we do, we lead people towards being happier and more successful at work. Over 500 companies (and growing!) all over the world like...

Customer Support Specialist

• 3 years ago

Headquarters: Melbourne, Australia URL: https://milanote.com About the companyMilanote is a tool for organizing creative projects. It's used by designers, writers, marketers and other creative professionals from companies like Facebook, Apple, Dropbox, Google, Adobe, Sony, Nike, etc. We launched four years ago and since then we've reached #1 on Product Hunt (three times!), the front page of Hacker News, and #1 on Designer News...

Customer support representative

• 3 years ago
• Location : Remote, Work from home

TELECOMMUTE LOCATION: Remote, USA , CanadaOutschool’s mission is to inspire kids to love learning. We believe the best way to do that is by linking learning to kids’ interests, connecting them with others who share those interests, and giving them the autonomy to pick their own path. We provide small group classes that meet over live video chat where learners are connected with teachers and classmat...

• Customer Support
• Written communication skill
• Problem Solving
• Critical Thinking
• Verbal Communication

Technical Customer Support Agent

• 3 years ago
• Location : Remote, Work from anywhere

TELECOMMUTE LOCATION: Remote, Work from anywhereThe position

• communication skills
• Customer Support
• Customer Service
• Technical support
• Data Management

Customer Service Representative

• 3 years ago
• Location : Remote, Work from home

TELECOMMUTE LOCATION: Remote, USAGET TO KNOW ALORICA

• Microsoft PowerPoint
• MS Excel
• communication skills
• Customer Service
• Active Listener
• Microsoft Word

Customer Support Team Manager

• 3 years ago
• Location : USA

Headquarters: Swansea, Swansea URL: https://www.veeqo.com/usJob Overview:In this role, you will oversee the activities and operations of the customer support team, and develop and implement strategies to deliver Veeqo’s vision of making excellent Customer Support a true feature of our product.Building on the growth of the team in recent months, you will coach, support and develop a team that is motivated to deliver a high quality of service, overseeing daily operational management, running team meetings, clearing blockers, providing one-on-one mentorship, and sharing your valuable expertise to resolve challenging customer issues.As a leader in the organisation, you will work closely with other departments to improve and build upon the customer experience, and influence our team and people management processes by s...

• tech support
• customer experience
• customer service

Customer Success Manager

• 3 years ago

Headquarters: Los Angeles, CA URL: https://www.loomly.com/ Your responsibilities We’re looking for a Customer Success Manager to help users and customers resolve their questions through all channels (including phone, email, chat & social networks), provide advanced training & support to enterprise customers and contribute to company-wide customer development effort by reporting feedback in a structured way as a mean of continuously improving product/market fit. Your qualifications 3+ years experience in customer service, preferably for an Internet-based company, preferably a SAAS platform, with a focus on problem resolution and user satisfaction maximization. Track record of mana...

Paid Search Analyst - Ecommerce (SEM, PPC, Google, Amazon)

• 3 years ago
• Location : USA

Headquarters: Seattle, WA URL: https://www.shopmoment.com/The RoleMoment is the fastest-growing marketplace for creatives. We carry the gear creatives recommend, sell video lessons from the pros, and run photo trips around the world. More than just an online store we also sell products through third-party marketplaces from Amazon to iTunes.We are looking for another paid marketing analyst to join the team. Someone with experience scaling paid SEM accounts across Google, Amazon, and iTunes properties. Who can take our existing accounts, optimize them, and scale them beyond our current scale. Ideally you’ve already done this previously for other e-commerce or marketplace businesses.What You’ll Be Working OnLead and manage our SEM spend across all channels.Working...

• ecommerce
• ppc
• web analytics
• customer service
• advertising
• ab testing
• google analytics

Client Success Director

• 3 years ago
• Location : USA

Headquarters: Melbourne, Australia URL: http://influx.comRole SummaryAs our Director of Client Success, you will be required to successfully drive a team to perform new business growth, scaling the team assigned to manage the book of business for our US-based customers, customer success, and retention. Your leadership will build and guide the team to understand customer requirements and help our customers succeed with Influx and ensure they receive maximum value from our solution throughout their lifecycle. Your team works seamlessly and continuously with Delivery to: ensure new customers are implemented and onboarded effectively, conduct product training, drive adoption, and retention. Who you areYou have a Bachelor’s degree in ManagementYou demonstrate prior experience leading and/or building a custo...

• customer experience
• account manager
• program management

Technical Support Specialist

• 3 years ago

Headquarters: Denver, CO URL: http://www.messagemedia.com/ MessageMedia provides innovative mobile messaging solutions that help businesses of all sizes – from SMBs to enterprise-level – better connect with customers. With 90 percent of messages read within 90 seconds, MessageMedia drives business success by creating engaging mobile experiences that customers love. Our messaging solutions for alerts and notifications, billing and payments, appointment reminders, marketing, and staff scheduling are trusted by over 50,000 customers in industries such as healthcare, education, retail, and utilities. With offices across Australia, United States, United Kingdom, and New Zealand, MessageMedia is the number one choice for easy and engaging busine...

Automation Support Specialist

• 3 years ago

Headquarters: Los Angeles URL: https://laylamartin.com/careers-automation-support-specialist/ We are looking for you – a meticulous, resourceful, logic-driven Automation Support Specialist – to join our team and help us empower people to live to their fullest potential. This is an intermediate-level position in a fast-growing company with an emphasis on personal development and career growth. We’re an outrageously fun, spiritually deep, online women’s empowerment, sexuality, and Tantra education brand that reaches over 320,000 people weekly in our emails and 1.6 million people monthly on our youtube channel. The Automation Support Specialist will assist in the standardization of pre-existing business automations, help to build out new automations, and provide moderate tech support for customer serv...

Customer Support Executive – North America CT/MT at Close

• 3 years ago
• Location : Work from home

TELECOMMUTE LOCATION: Remote, North AmericaAtClose, we’re building the sales communication platform of the future. With our roots as the very first sales CRM to include built-in calling, we’re leading...

• SaaS
• English
• communication skills
• Customer Support
• Customer Service

Support Manager

• 3 years ago

Headquarters: Remote URL: http://followupboss.com Who Is Follow Up Boss? We’re a simple, communication and sales CRM for real estate teams (and we use our own product) We’re a bootstrapped, profitable company started back in April of 2011 We’re a remote company with a mostly US-based team We don’t just claim to be customer-centric - we live it: https://www.facebook.com/followupboss/reviews Why Work Here? We’re a young, ambitious company who only answers to our customers Opportunity to have a big impact on our growth and your career No red tape or pointless meetings Competitive salary, health/dent...

Customer Support Team Manager

• 3 years ago

Headquarters: Swansea, Swansea URL: https://www.veeqo.com/us Job Overview: In this role, you will oversee the activities and operations of the customer support team, and develop and implement strategies to deliver Veeqo’s vision of making excellent Customer Support a true feature of our product. Building on the growth of the team in recent months, you will coach, support and develop a team that is motivated to deliver a high quality of service, overseeing daily operational management, running team meetings, clearing blockers, providing one-on-one mentorship, and sharing your valuable expertise to resolve challenging customer issues. As a leader in the organisation, y...

Customer Success Manager

• 3 years ago
• Location : Remote, Work from home

TELECOMMUTE LOCATION: Remote, USSmartling is seeking a Customer Success Manager for a remote, work-from-home position, anywhere in the continental United States.

• B2B
• Customer Support
• Detail oriented
• Analytical
• Customer Service
• Technical support
• Customer Success

Customer Service Specialist - WORK FROM HOME

• 3 years ago

Headquarters: New York URL: http://www.fragrancex.com In order to apply PLEASE TAKE THE ASSESSMENT: https://www.ondemandassessment.com/link/index/JB-AM17Y8623?u=120875 Customer Service Associate This is a full-time, remote job, work from home, from anywhere! We are looking for an energetic, upbeat, and professional Customer Service Associates to join our growing team. This important contributor will play a critical role in the interaction between FragranceX.com and its current and prospective customers and must have a customer-first mindset. Success is meas...

Customer Support Engineer

• 3 years ago
• Location : Remote, EMEA and APAC

EMEA: This position is for applicants based in timezones UTC+6 to UTC-1APAC: This position is for applicants based in timezones UTC-10 to UTC+7As aCloud Support Engineeryou will be responsible for assessing the nature of product or service issues and resolving support problems for customers and partners through support tickets, live chat, and occasional voice calls. Don’t let the word “Support” fool you - this is not a typical call center role. Our customers are technically sophisticated and once a question gets to us search engines have failed to provide an answer. On any given day, you’ll be applying your knowledge of Linux with technologies like MySQL, DNS, CDNs, SSL, Redis, various programming languages, replication, integration with other systems and much more. Expect to learn something new every day.Successful employees will collaborate with other team members, meet dead...

• linux
• mysql
• redis
• cloud
• encryption

Support Engineer

• 3 years ago

Headquarters: Melbourne, Australia URL: https://buildkite.com/careers At Buildkite we build tools to help the best software teams stay happy and productive. We’ve rethought how CI/CD should work and have built a platform that is fast, reliable, secure, and is able to scale to the needs of the most demanding high-growth tech companies including Shopify, Pinterest, Wayfair, Cruise, PagerDuty, CultureAmp, and Canva. Buildkite is a differently shaped company that values work-life balance and supports staff to work the ways that make sense for them. From the beginning, our goal has been to build a company that was profitable, grew sustainably, and had a strong, people-centered culture. We’re currently a distri...

Creative Website Designer

• 3 years ago
• Location : Global

Headquarters: Toronto URL: http://web4realty.comDESCRIPTIONMEET A FEW OF OUR TEAM MEMBERS HERE!Web4Realty has a big vision. We launched in 2011, serve thousands of real estate agents across Canada and US, and haven’t even scratched the surface. Our plan is to take over North America and become the go-to software for real estate professionals.We’re looking for a motivated remote Creative Website Designer to join our growing team. One of the key services we provide to our clients are website design packages. We offer one of the most robust and dynamic website builders in the world. Because of how customizable our PageManager CMS is, we’re able to create some of t...

• photoshop
• customer service

Support Engineer

• 3 years ago
• Location : Global

Headquarters: Remote URL: https://canny.ioRoleWe're hiring a support engineer at Canny to help our current and prospective customers with their technical needs. You'll be working alongside Canny's support and engineering teams to make using Canny a world-class experience 🚀ResponsibilitiesBe the primary contact at Canny for technical supportDebug and resolve issues that our customers bring to our attention, communicating status along the wayHelp prospective customers migrate their data from our competitors to CannyCollaborate with our product team on product features and developer velocityBuild features and tools focused on automating all of the aboveQualificationsYou have multiple years of professional experience as a software engineer or...

• tech support
• aws
• javascript
• mongodb
• full stack
• react
• nodejs
• redux

Customer Success Manager (EMEA)

• 3 years ago

Headquarters: Paris, FR URL: https://platform.sh/ Our Customer Success Managers (CSM) are the ambassadors for the Platform.sh brand. CSM’s operate in an account manager role, and are responsible for a client portfolio. They lead communications in times of change or problem resolution, and foster a healthy working relationship with their clients. CSMs proactively help identify ways in which the client can interact with Platform.sh to increase their productivity and results. They know the intricate needs and challenges of their client portfolio and deeply care about their success.  Primary Responsibilities:   Drive retention and growth among our most valuable customers by unders...

Product Support Specialist

• 3 years ago

Headquarters: Washington, DC URL: https://www.uprightlabs.com/ Upright Labs, the leader in multi-channel inventory management for second-hand inventory, is hiring a Product Support Specialist to support and delight customers! We make it really easy for second-hand retailers to manage inventory and sell online, everywhere. Our software, Upright Lister, processes thousands of items each month and has helped retailers sell millions in inventory. In this role, you will be supporting customers via email support and quarterly check-in calls with occasional coverage of chat support. You will then use their feedback to help us improve our product by creating feature re...

Customer Experience Contractor

• 3 years ago

Headquarters: Fort Lee, NJ URL: http://www.crossriver.com We need contractors to work full weeks between 1-3 months as we roll out our second Payroll Protection Program. This position position starting immediately will be remote only, you must have reliable WiFi, computer, phone with headphones and microphone to receive emails and calls. Paid training, $25/hour up to 40 hours a week as 1099. Hours will be flexible, Call lines will be open from 7am-7pm EST. Great opportunity for people who want to be in a client facing and interested in the lending space besides: Customer service focused Great communicators Patience Experienced...

Part-time Customer Support/Customer Success for B2B SaaS apps

• 3 years ago

Headquarters: Bristol, UK URL: https://cherrywoodsoftware.com/ Quick Overview Up to 2 hours a day Freelance/contract Mon-Fri Please start your application with the phrase "Hi, I quite like toast!" (weird I know but we're trying to weed out people auto applying to lots of jobs!) Introduction At Cherry Wood Software we are hiring our first customer support/success person. We are a small company (2 1/2 people right now) building some of the most popular power-ups for Trello. For 6 years the founder has handled all customer support, but now we need someone who can take charge of that and improve on what we are offering our customers.This is a sma...

Support Engineer

• 3 years ago

Headquarters: Remote URL: https://canny.io Role We're hiring a support engineer at Canny to help our current and prospective customers with their technical needs. You'll be working alongside Canny's support and engineering teams to make using Canny a world-class experience 🚀Responsibilities Be the primary contact at Canny for technical support Debug and resolve issues that our customers bring to our attention, communicating status along the way Help prospective customers migrate their data from our competitors to Canny Collaborate with our product team on product features and developer velocity Build features and tools focused on automating all of...

Experience Manager

• 3 years ago

Headquarters: Smile.io URL: http://smile.io Smile.io allows eCommerce store owners to deliver powerful and customizable rewards programs to their customers. These programs help stores delight their customers, keep their business profitable, and grow their community. We are powering thousands of rewards programs, and rewarding tens of millions of customers in eCommerce stores all over the world! As a member of our Merchant Experience team, you will play a vital role in communicating directly with our eCommerce merchants to help them get the most out of Smile and grow their business! We are looking for a highly-motivated Experience Manager to help merchants grow their businesses through customer lo...

Support Engineer

• 3 years ago
• Location : USA

Headquarters: San Francisco, CA URL: https://wpvip.comWordPress VIP is the digital platform of choice for the world’s top brands and publishers. Our expertise running performant, secure, and stable applications at scale enables our clients to power high-touch digital experiences with ease. Our platform combines the unparalleled WordPress user experience with enterprise-grade infrastructure and best-in-class support, serving billions of web requests per day.Our customer-facing WordPress VIP support role requires a mix of debugging and development experience as well as outstanding communication skills. You’ll be working directly with both customer and agency developers, side-by-side with our Senior WordPress Engineers, on some of the highest-profile and highest-traffic WordPress sites in the world. We are looking for people with compassion, writing skills, accountability, Wor...

• php
• javascript
• tech support
• css
• html
• customer service

Software Engineer, Customer Success

• 3 years ago

Headquarters: San Francisco, CA URL: https://wpvip.com WordPress VIP provides consulting, support, hosting, training, and other services to some of the biggest and best WordPress sites on the web. Our clients include Facebook, Microsoft, News Corp, FiveThirtyEight, The New York Times, and hundreds more. We're part of Automattic, a distributed company with more than 1300 Automatticians in 75+ countries speaking 90+ different languages. We're the people behind WordPress.com, WooCommerce, Jetpack, ...

Support Engineer

• 3 years ago

Headquarters: San Francisco, CA URL: https://wpvip.com WordPress VIP is the digital platform of choice for the world’s top brands and publishers. Our expertise running performant, secure, and stable applications at scale enables our clients to power high-touch digital experiences with ease. Our platform combines the unparalleled WordPress user experience with enterprise-grade infrastructure and best-in-class support, serving billions of web requests per day. Our customer-facing WordPress VIP support role requires a mix of debugging and development experience as well as outstanding communication skills. You’ll be working directly with both customer and agency developers, side-by-side with our Senior WordPress Engineers, on som...

Junior QA Engineer

• 3 years ago
• Location : Europe

Headquarters: Denver, CO URL: https://myagi.com/#qa #saas #hot🔥startupThe roleWe’re looking for an awesome Quality Assistance Engineer to join our growing engineering team which spans Australia🦘🇦🇺, US🇺🇸, UK🇬🇧 and Europe🇪🇺. You'll need to be able to work well in a highly autonomous and diverse environment while being able to prioritise effectively.As a Quality Assistance Engineer, you will be working within a passionate team on both manual and automated testing of exciting products. You will also identify opportunities to drive process improvement across development, testing and delivery activities.We’re not incredibly hung up on “Years experience” or “Framework expertise” as these...

• qa
• supply chain
• customer experience
• test automation
• user interface