Customer Support Work From Home Jobs

Customer Support Rep

• 3 years ago
• Location : Global

Headquarters: URL: https://www.learncube.com/LearnCube is on a mission to transform live online education across the globe. Through our award-winning online classroom, we help education entrepreneurs from the individual online tutor to some of the world’s largest tutoring companies, succeed online. We also have a special strength in online language education, where we work with iconic language education companies like Babbel. We're growing fast and need your help.Are you reliable, super-organised and positive? Are you living in the UK, EU or living UTC -4 to UTC +3? Do you have some direct experience in teaching or online tutoring too (this helps just as much as customer support experience)?This is a unique opportunity for:Someone wanting the flexibility of part-time work week...

• teaching
• qa
• customer service

Customer Happiness Engineer (Ruby on Rails)

• 3 years ago

Headquarters: San Francisco, California URL: https://memberful.com/ Hiring — Customer Happiness EngineerWe’re looking for a great problem solver to help our customers use Memberful.  As the Customer Happiness Engineer, you’ll have the chance to make a big impact by providing unexpectedly great  technical support to all customers and prospects. You’ll also fix routine bugs and work on high-impact feature requests for top customers. About youWe’re a small team so autonomy, resourcefulness, and a sense of curiosity are necessary qualities for this role. We don't require heavy direction or daily check-ins. This means you'll come up with your own goals and execute them. You'll discov...

Technical Support Engineer - EMEA

• 3 years ago

Headquarters: West Hollywood URL: https://kinsta.com/ Kinsta is a modern cloud hosting company focused on WordPress hosting. We run our services on cutting edge technology and we are proud of the level of support we offer to our customers. Our talented and motivated team is scattered across the globe with team members hailing from every continent but Antarctica! We're constantly on the lookout for great talent to join our awesome team. If you’d like to become part of the Kinsta family, hit apply! Our client base is growing steadily and we’re looking for a competent Support Engineer with exceptional communication and technical skills who can provide enterprise level technical support to our customers via our live chat supp...

Technical Support Engineer - Americas

• 3 years ago

Headquarters: West Hollywood URL: https://kinsta.com/ Kinsta is a modern cloud hosting company focused on WordPress hosting. We run our services on cutting edge technology and we are proud of the level of support we offer to our customers. Our talented and motivated team is scattered across the globe with team members hailing from every continent but Antarctica! We're constantly on the lookout for great talent to join our awesome team. If you’d like to become part of the Kinsta family, hit apply! Our client base is growing steadily and we’re looking for a competent Support Engineer with exceptional communication and technical skills who can provide enterprise level technical support to our customers via our live chat supp...

Part-Time Customer Support Rep (UK/EU/EST)

• 3 years ago

Headquarters: URL: https://www.learncube.com/ LearnCube is on a mission to transform live online education across the globe. Through our award-winning online classroom, we help education entrepreneurs from the individual online tutor to some of the world’s largest tutoring companies, succeed online. We also have a special strength in online language education, where we work with iconic language education companies like Babbel. We're growing fast and need your help. Are you reliable, super-organised and positive?  Are you living in the UK, EU or living UTC -4 to UTC +3?  Do you have some direct experience in teaching or online tutoring too (this helps just as much as customer support experienc...

Customer Support

• 3 years ago

Headquarters: Vilnius URL: https://www.remotecompany.com/ The Remote Company is a network of remote-first tech companies and MailerSend is part of this network. We work together across 32 countries to build products that help thousands of people start and grow their business online. MailerSend is a cloud-based transactional email service built for developers, but designed so that an entire team, including designers, project managers and marketing people can use it.We're looking for smart, customer service-focused people to help our customers with both their technical and non-technical issues and questions. Moreover, you will review customer accounts to mak...

WordPress Support Wizard

• 3 years ago

Headquarters: Chesapeake, Virginia URL: https://gravitywiz.com/ Gravity Wiz is hiring a remote support wizard to provide customers with absolutely magical support. We have an expansive selection of add-ons, snippets, and tutorials that enable our customers to do some legitimately magical things with Gravity Forms. Your job will be to keep the magic alive when our customers encounter bugs, experience theme/plugin conflicts, and write in with questions about how and what is possible with our 30+ Gravity Forms add-ons. We are serious about customer support. Sorcerously serious. This is a full-time position preceded by a month-long probationary period. We're offering a 45k - 60k salary (d...

Technical Support Team Lead

• 3 years ago
• Location : USA

Headquarters: Remote URL: https://argyle.com/ Technical Support Team Lead - Remote - US, Canada, Europe, South AmericaArgyle provides a single global access point to employment data. From that access point, any business can process verifications & gain real-time transparency into earnings. By removing the barriers between a worker and the business, Argyle has reimagined how employment data can be used.Our dynamic and international team works in a fast-paced environment remotely from over 15 different countries and have co-working offices, based in Vilnius and New York.One of the crucial points for our growth is the quality of service we provide to our customers. We are looking for an experienced and self-driven Technical Support Engineer to join our team and support our US customer base.

• tech support

Customer Success Specialist

• 3 years ago

Headquarters: Australia URL: https://raisely.com/ Customer Success Specialist Remote, Full-time. Based in Australia. Raisely powers online fundraising for ambitious charities across the world. We’re a mission-driven remote team, spread across 5 countries and 7 cities. We’re growing rapidly, but we’re not just any high-growth startup. Here you’ll have the flexibility of working from wherever you’re happy, supported by a passionate, talented team. You’ll use your skills to help charities of all sizes raise money to fund their important work, all while building a well-balanced company that puts values first.

Technical Support Team Lead

• 3 years ago

Headquarters: Remote URL: https://argyle.com/  Technical Support Team Lead - Remote - US, Canada, Europe, South America Argyle provides a single global access point to employment data. From that access point, any business can process verifications & gain real-time transparency into earnings. By removing the barriers between a worker and the business, Argyle has reimagined how employment data can be used. Our dynamic and international team works in a fast-paced environment remotely from over 15 different countries and have co-working offices, based in Vilnius and New York. One of the crucial points for our growth is the quality of service we provid...

SaaS Support Specialist (UK based)

• 3 years ago

Headquarters: Atlanta, GA URL: http://intellum.com The job of the SaaS Technical Support Specialist is to help the users of our tools to reach their highest potential by educating them about our products, industry standards, and best practices. To be successful, you must be an excellent communicator, a creative thinker, a master of organization, and a passionate learner. Most importantly, you need to love helping people! Responsibilities Escalate Help Desk tickets to applicable Service and Product Team members Collaborate with our Training and Documentation Specialist to improve our database of help documentation and videos Support: Answer tickets that come in from clients through Zendesk, esca...

Customer Success Manager

• 3 years ago

Headquarters: Boston, Massachusetts, United States URL: http://www.workstep.com At WorkStep, we make the industrial sector a better place to work. For workers, we provide intelligent job matching, skill development & feedback loops. For enterprise customers, our technology helps source, screen, train & retain hourly talent at scale. We are looking to expand our fully-remote Customer Success team with a Customer Success Manager who can act as a strategic partner and main point of contact for the stakeholders at our enterprise accounts. Our ideal candidate is solution-focused, growth-minded and takes a consultative and data-centered approach to account management. This role will report to our Customer Success Lead. Responsibilities Serve as the dedicated post-sales point of contact with WorkStep's enterprise customers Lead new enterprise customer o...

Customer Happiness Specialist

• 3 years ago
• Location : Global

Headquarters: Minneapolis, MN URL: https://www.sureswiftcapital.com/About SureSwift CapitalYou made it. You found the dream job you’re looking for where people and culture come first. If that’s as important to you as it is to us then please keep reading.At SureSwift, we’re building the company we want to work for, and we’d like to give you the opportunity to join our fully remote team of 70+ people in 14 time zones around the world.While we do work hard, we all work remote, and according to our own schedules that make the most sense for ourselves and our families. There are no cubicles, no offices, and there is zero commute time...unless you decide to work from the beach or a coffee shop, and that’s up to you.About Plug in Useful:Plug in...

• seo
• customer experience
• shopify
• customer service
• help desk

Technical Support Specialist

• 3 years ago
• Location : USA

Headquarters: Anywhere, USA URL: https://formidableforms.com/Formidable Forms is a leading Form builder plugin for WordPress. Our software is running on nearly 400,000 websites and we are growing fast. We are looking for a Technical Support Specialist to join our amazing team. To be considered for this position, you should have experience providing support in a software-related industry. Experience with supporting WordPress themes or plugins, hosts, etc, is a huge plus.We are looking to fill a full-time position, but all highly qualified applicants will be considered, so 40hrs/week is not a requirement.  Applicant must be able to work the majority of time during our regular US business hours (9 am - 5 pm MST).Responsibilities:Answer technical support questions about Formidable. Think analytically to come up with logical solutions.

• tech support
• javascript
• css
• html
• customer service

Technical Account Manager

• 3 years ago

Headquarters: Phoenix, AZ URL: https://careers.godaddy.com/ Join our team... This position will be supporting our team at SkyVerge, where we build products (like WooCommerce Memberships and Jilt) that help over 100k+ eCommerce brands grow and manage their businesses. Our team is 100% remote, with 35 people distributed all over the world. We’re looking for a friendly, talented Customer Support Specialist to join our team and help support our entire suite of products: our Managed WooCommerce hosting platform, a suite of WordPress plugins for WooCommerce.

2nd Shift Customer Service and Success Associate

• 3 years ago

Headquarters: Chicago, IL URL: http://www.trendspider.com 2nd Shift Customer Success Representative - 4pm EST - 12pm EST TrendSpider LLC is seeking a Customer Success Representative to work with TrendSpider users in order to help them learn how to use our proprietary software by chatting with them online, over the phone and via email.  TrendSpider is a high end software application sold to professional/retail traders and investors to help them improve their market analysis. It comprises several subsystems: a market scanner, a charting and analysis platform, an automation layer, a backtesting engine, and an alerting system. These tools work together to reduce t...

Travel Experience Coordinator

• 3 years ago

Headquarters: San Diego, CA URL: http://blueboard.com About This Role Blueboard is seeking a Travel Experience Coordinator to work directly with employees who have received Blueboard rewards to plan their travel adventures and experiences. Our ideal candidate is passionate about customer service and is extremely detail-oriented. Your day-to-day role will involve interacting with recipients by phone and email, planning itineraries and tracking detailed logistics so that every experience is outstanding. We are seeking candidates with at least 1 year of experience in customer-facing travel services, including planning itineraries and making travel arrangements. This temporary contract posit...

Remote Lead Generator

• 3 years ago
• Location : Fully Remote

Remote Lead GenerationWork from home, Start at $11/hrWe are searching out great communicators for an exciting lead generation campaign in the industry of Real Estate Investment.Tasks include the following:• Calling pre-screened prospects, to discuss if they are interested in selling any properties they currently own.• Taking detailed notes from prospects about the condition of their properties.• Obtaining a basic idea of the price they have in mind for the sale of their home.• Sending the lead to the Real Estate Investor client, for their team to follow up and close the deal.Support provided to the agent:• Full training on how to use the client outbound calling dialer software, which is provided to the agent.• Full training relating to the product/service and the process for calling prospects, including: questions to ask, how to handle objections, how to complete the lead form...

• customer service
• lead generation
• english

SaaS Customer Success

• 3 years ago

Headquarters: Melbourne, Australia URL: https://www.skedda.com We’re looking for a friendly, helpful and tech-savvy person that loves teaching people how to use things.We’re an Australian-based SaaS company, and it's getting a bit tricky for us to look after all of our fans in the various parts of the world.Your role will be to help our prospective and existing customers to demonstrate how Skedda can add value to what they do.We're a small team, so you'll have a big impact!Your day-to-day will involve: Answering email/chat questions from prospective and existing customers Helping customers find solutions to their unique scenarios Calls and demos...

Customer Happiness Specialist

• 3 years ago

Headquarters: Minneapolis, MN URL: https://www.sureswiftcapital.com/ About SureSwift Capital You made it. You found the dream job you’re looking for where people and culture come first. If that’s as important to you as it is to us then please keep reading. At SureSwift, we’re building the company we want to work for, and we’d like to give you the opportunity to join our fully remote team of 70+ people in 14 time zones around the world. While we do work hard, we all work remote, and according to our own schedules that make the most sense for ourselves and our families. There are no cubicles, no offices, and there is zero commute time...unless you decide t...

Customer Success Manager - InstantSearch+ by FastSimon

• 3 years ago

Headquarters: CA URL: http://www.instantsearchplus.com InstantSearch+ is on the lookout for an Implementation Project Manager and a Customer Success Manager.You will work with major eCommerce brands, manage,  and monitor onboarding and customization projects. Your main task will be to quarterback projects with partners, contractors, sales, and engineering.  As such, you will manage end-to-end implementation of custom solutions around our platform, provide consultations, resolve issues for our enterprise customers, run workshops, create technical documents, and work with our R&D team to improve the Fast Simon platform. As you develop your product knowledge and technical skills, yo...

Technical Support Specialist

• 3 years ago

Headquarters: Anywhere, USA URL: https://formidableforms.com/ Formidable Forms is a leading Form builder plugin for WordPress. Our software is running on nearly 400,000 websites and we are growing fast. We are looking for a Technical Support Specialist to join our amazing team. To be considered for this position, you should have experience providing support in a software-related industry. Experience with supporting WordPress themes or plugins, hosts, etc, is a huge plus. We are looking to fill a full-time position, but all highly qualified applicants will be considered, so 40hrs/week is not a requirement.  Applicant must be able to work the majority of time during our regular US business hours (9 am - 5 pm MST). ...

App Setup Specialist

• 3 years ago

Headquarters: Washington D.C. URL: https://www.uscreen.tv/ We are growing, and we’re looking for an amazing individual to join our team! We’re seeking a real champion for this position: a well-rounded person to be a part of our OTT App team to build Applications for our customers.    Uscreen is an amazingly diverse, fast-developing video monetization platform, and the person joining us will play a pivotal role in our growth. This is a fast-developing industry, and our applications are a key part of our business. This position not only holds the knowledge of how the applications are built and what that process is, but they are also responsible for communicating and educating our customers with ease throughout the process.

Customer success manager (Pacific Time) (m/f/d)

• 3 years ago

Headquarters: airfocus URL: https://airfocus.com/ YOUR MISSION The airfocus product strategy platform is growing fast and we are seeking a Customer Success Manager to join our rapidly scaling team! We’ve proven airfocus is an up and coming industry leader without a single salesperson until this year. Now, with thousands of users from customers like Shopify or The Washington Post, it’s time to add fuel to the fire and scale up our organic product-led growth even further! In this role, you will be responsible for continuously driving value for our customers by ensuring smooth onboarding, providing top-notch support, promoting product adoption, communicating best practice...

Laravel and Vue.js Developer

• 3 years ago
• Location : Remote

Ycodeis a new visual programming tool that empowers people of all skill levels to build and host web projects without writing any code themselves. The no-code revolution is coming, but there's a catch: no-code tools need developers!The complexity of building and maintaining a no-code platform requires a team of exceptional and highly-skilled developers. That’s where you come in.Are you a developer who prefers solving complex problems on a day-to-day basis rather than building forms and grids all day? Team Ycode is looking for a new team member that's passionate and great at what they do.The Remote Company is a network of remote-first tech companies and Ycode is one of them.More than 100 professionals from 32 countries work together to build products that help thousands of peopl...

• customer service
• html
• english

Tier 1 Technical Support

• 3 years ago

Headquarters: Washington D.C. URL: https://www.uscreen.tv/ We’re looking for an amazing individual to join our technical support team. For this position, we want a true champion: a well-rounded person able to provide our clients with technical support, as well as answer any onboarding questions they might have. Your ultimate goal is to help our clients succeed by proactively providing them with all the technical know-how. Uscreen is an amazingly diverse, fast-developing video monetization platform and the person joining us will play a pivotal role in our growth. This is a fast-developing industry, and we’ll need our tech support champ to know every detail about our platform to be able to confidently help customers wit...

Support Engineer

• 3 years ago
• Location : USA

Postscript is redefining marketing for ecommerce companies. By introducing SMS as an entirely new channel for ecommerce stores to engage, retain, and convert their customer base, brands are seeing huge ROI with Postscript. Backed by Y Combinator and other top investors, Postscript is growing fast and looking for remarkable people to help build a world class go-to-market (GTM) organization.As our first Support Engineer, you will support customers using our product and support internal users of our product. You will build tooling and establish processes to foster Support Engineering at Postscript. Additionally, you will participate in on-call support rotations, maintain our support workflows, and produce documentation. You will work closely with our fullstack engineering team and engineering leaders to fix bugs, build new features, and leverage your frontline customer interactions to influence our roadmap priorities. Our application stack Python (Flask) with a Postg...

• python
• sql
• aws
• salesforce
• postgresql

Support Specialist (with a top Remote-first company)

• 3 years ago

Headquarters: Tampa, FL URL: https://demio.com/ Welcome 👋! Demio is currently hiring a full-time Support Specialist (we call them Success team members) to join our mission to make marketer's lives easier and happier. 🤩Our team is small, but nimble 🤓. We have 12 success team members, 4 engineers, a Director of Marketing, a QA team member, a product designer, a product admin, and 2 founders. As a company, we love to employ and work with great people, and we're hoping you might be the right addition to our amazing team! While the founders are based in Tampa, FL, we’re dedicated to building our company with a remote-based work environment meaning our entire te...

Customer Support Engineer

• 3 years ago
• Location : Remote (USA)

You are a consultative troubleshooter who can successfully empathize with their customer and assist them in maintaining and expanding their strongDM environment. The Customer Support Engineer will be responsible for supporting customers in setting up, maintaining and improving their strongDM deployment. What You'll Do: Track and address customer issues through entire support lifecycle, from logging to reproduction to resolution Communicate regularly with customers via written updates and live screen share sessions Provide expert guidance on DevOps concepts, including infrastructure architecture across cloud and on-premise environments, IT operations, security, and development technologies and processes Learn and deploy new technologies as part of prototyping and reproducing reported issues Author and update customer documentation, internal onboarding documents, and customer-centric blog posts

Customer Success at Hubstaff (UTC+5 to UTC+6

• 3 years ago

Headquarters: Indianapolis, IN URL: https://hubstaff.com/ The Job: Do you love helping? Do you want to be a part of the distributed work movement? Hubstaff is enabling other location-independent teams' success, and we are hiring Customer Success Specialists with outstanding remote software support skills. Do you have the ability to listen for the outcomes our customers are actually seeking when they request our help?  Hubstaff is a time tracking, project management, and proof of work SaaS solution. We are on a mission to accelerate the digital transition of work and make it possible for even more work to be efficiently performed in a remote environment. Interested? Read below to see if you mi...