Customer Support Work From Home Jobs

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Customer Support Remote Jobs

Showing 4801 to 4826 of total 4826 entries
Remote Job

Customer Support Engineer

Shogun
  • 54 years ago
  • Location : uk

Shogun is on a mission to empower brands to create exceptional ecommerce experiences, and in the process, build the world's best remote company.Since being in the Winter 2018 batch of Y-Combinator, we've seen tremendous growth while intentionally creating a culture where people from all backgrounds can belong. Our company and products are informed by diverse, unique perspectives and the best global talent. We are fully remote, have no offices, and are looking for team members who are excited to work remotely.We closed our Series A and B in 2020, and after raising our $67.5M Series C in 2021, we are scaling faster than ever. Join us to grow your career with our rapidly growing company!LocationFor this position, we are looking for candidates located in the United Kingdom.What You'll DoWe are looking to add a Customer...
Remote Job

Customer Success Manager

BetterUp
  • 54 years ago
  • Location : us

BetterUp is a mobile-based coaching platform that brings personalized professional coaching to employees at all levels. We help managers lead better, teams perform better, and employees thrive personally and inspire professionally. Our mission is to help professionals everywhere pursue their lives with greater clarity, purpose, and passion. Our product was developed by a team of leading behavioral scientists, researchers, and technologists to bring evidence-based learning to professionals everywhere. We’re already transforming the way companies approach talent development at high-performing organizations like Genentech, Mars, LinkedIn, and Workday. Let’s build together!The Customer Success Manager role contributes to the mission of BetterUp by ensuring that our customers and members receive the full value of the BetterUp platform. The role supports our distribution strategy by driving customer value, increasing the measurable and perceived val...
Remote Job

Support Engineer, APAC

GitLab
  • 54 years ago
  • Location : apac

Thank you for your interest in GitLab! It’s an exciting time to join our team. We're the world’s largest all-remote company, and we've been intentionally building our culture this way from the start. With more than 1,200 team members in 65+ countries, GitLab is a place where you can contribute from almost anywhere. We are an ambitious, productive team that embraces a set of shared ​values​ in everything we do.Support Engineering at GitLab isn’t just a title - those who occupy this role are embedded within the Engineering department and truly operate in an environment where Support and Engineering meet. You’ll interact with customers daily as they encounter the difficult edge cases of running GitLab in complex environments. In the space of a day, you might be doing behind the scenes work of a Linux administrator troubleshooting performance problems by using strace on a parti...
Remote Job

Senior Support Engineer (Japan & APAC)

CircleCI
  • 54 years ago
  • Location : apac

As a Senior Support Engineer, you will provide first-class post-sales technical leadership to our client base. Support Engineers are the authority on the CircleCI platform, continuous integration, and deployment practices. As part of the Customer Engineering organization, you will have the opportunity to work directly with our Product Management, Engineering, Customer Success, and Marketing teams to share knowledge and experiences, and act as the "Voice of the Customer" to help drive improvements that will ensure our customers’ success with CircleCI.You will be the main point of contact for technical questions and requests for assistance that our customers register in our support ticketing system. You will also work with the rest of the Support team to build and cultivate our support operations, helping to nurture a creative and curious customer community while providing technical leadership. Dedicated self-starters with the ability to empathize for...
Remote Job

Developer Support Engineering Manager

Airtable
  • 54 years ago
  • Location : us

Airtable is looking for an experienced Developer Support Engineering Manager who cares deeply about creating exceptional customer experiences and delivering actionable internal Product and Engineering feedback.As a Developer Support Engineering Manager at Airtable, you will help grow one of our newest Customer Support teams to unblock our customers’ most technical use-cases. Day to day your team will be responsible for communicating with customers around escalated issues, assessing the impact of those issues, partnering with Engineering on resolution, and providing direct Customer Support to Airtable’s developer community.The right leader will build and manage a diverse team, supporting them with their professional development through mentorship and coaching. To succeed in this role candidates will need full-stack engineering experience, strong written and verbal communication skills, and have proven experience buildi...
Remote Job

Customer Support Engineer (React and JSX)

Shogun
  • 54 years ago
  • Location : other

For this position, we are looking for candidates located in the United States, Canada, Ireland, and the United Kingdom.What You'll DoWe are looking to add a Customer Support Engineer to our team! You'll work with clients to identify and resolve deeper, React-based front-end issues they're experiencing with their builds. You'll also be testing, documenting, and reporting found bugs to our Engineering team. This role is ideal for a front-end web developer with an eye for troubleshooting and providing solutions.We are looking for team members who are flexible to working nights/weekends as needed.Help with User Interaction: Communicate with users to understand the issues they're experiencing, and provide updates in a friendly & timely manner.Troubleshoot: Diagnose users' front-end technical issues. Identify potential conflicts from themes or other apps and provide fixes...
Remote Job

Customer Support Engineer

Chili Piper
  • 54 years ago
  • Location : anywhere

Chili Piper is a B2B SaaS startup. Our product helps clients turn inbound leads into qualified meetings instantly, helping revenue teams connect to buyers faster.Think Calendly. Except way better. Way more powerful. And with customers like RingCentral, Airbnb, Square, Intuit, Spotify, Twilio, and many other cool logos.We’re growing fast. And we don’t mean that in the cliche way. We are sitting on a fresh round of funding, and are ready to take over the world (in the most civil and appropriate way possible, of course).Job DescriptionThe goal of the Customer Support Team is to be the voice of our customers and drive change. You’ll be the closest to the customer and interacting with them daily, so we’re leaning on you to identify and advocate for how we can keep improving the customer experience.What You'll DoLearn how Chili Piper works and why our customers...
Remote Job

Senior Customer Support Specialist

Arc
  • 54 years ago
  • Location : anywhere

We’re looking for a Senior Customer Support Specialist who loves helping people to join the team. The ideal candidate is quick on their feet, loves solving users’ problems, and enjoys a fast-paced work environment.This role will be primarily working with the Codementor team on the front lines to help out mentors and clients. The candidate should be able to work at least 3 hours overlapping with Taipei (UTC+8) and be flexible in having meetings across different time zones.Things you might doRespond to user inquiries through email — you should be comfortable using English as your only language of communicationMediate disputes and disagreements between clients and developersResolve user issues regarding billing, payment, chargebacks, and invoicesManage issues such as account confirmations, removals, and fraud detectionWork with the team to optimi...
Remote Job

Customer Support Engineer

Shogun
  • 54 years ago
  • Location : other

Shogun is on a mission to empower brands to create exceptional ecommerce experiences, and in the process, build the world's best remote company.Since being in the Winter 2018 batch of Y-Combinator, we've seen tremendous growth while intentionally creating a culture where people from all backgrounds can belong. Our company and products are informed by diverse, unique perspectives and the best global talent. We are fully remote, have no offices, and are looking for team members who are excited to work remotely.We closed our Series A and B in 2020, and after raising a $67.5M Series C in 2021, we are scaling faster than ever. Join us to grow your career with our rapidly growing company!LocationFor this position, we are looking for candidates located in United States, Canada, Ireland, United Kingdom or Philippines. What You'll DoWe are looking to add a

Remote Job

Customer Service Agent (Lithuania or Portugal)

Plutus.it
  • 54 years ago
  • Location : other

We are a UK based Fintech startup, bridging the gap between the traditional payment infrastructure and the blockchain. A distributed team with our head office in London for our local team, however we encourage working 100% remotely, (We are very "on trend" for 2021!) we are passionate about our product, we have a great engineering culture, and we're looking for other talented individuals to join us to disrupt the finance industry.We are a highly collaborative team with little micro-management but you'll get lots of guidance and support from your colleagues. Task ownership is key; we strongly believe that freedom and autonomy brings out the best attribute in people.What we doThe company was founded in 2015 and has gone to raise funding since and develop and launch several products with thousands of downloads and users of our applications, our product achievements so far:Personal finance and management platform
Remote Job

Director of Customer Success

Constructor
  • 54 years ago
  • Location : anywhere

You’re a jack-of-all-trades with a passion for cool technology and interacting with people and making them happy. You’re a self-starter who’s good at triaging problems and working on the most important one. You’ve worked directly with customers for a long time and have managed a team in a role like technical account management, customer success, or product. One of the things that pleases you most in life is customers successfully using your product, being thrilled with its value, and telling you they’re happy they partnered with you. Further, you’re a curious person, and you’d love the opportunity to work with a technology team that includes data scientists, algorithm experts, and front-end engineers to expand your knowledge.About the PositionAs Director of Customer Success, you’ll be building and managing a team that helps our customers increase their revenue by improving the search and product discovery experiences of their websites a...
Remote Job

Customer Support Specialist

Slab
  • 720 years ago
  • Location : anywhere

At Slab, we are on a mission to make the workplace a source of learning and purpose. Our product is a knowledge base, reimagined to be powerful but remain intuitive enough for the entire company. The founding team has previously started and sold a productivity company to Salesforce and we are backed by top-tier investors, including Matrix Partners, CRV, and NEA.Our success today is built on providing our customers with the best experience possible. As an early hire on our customer-facing team, you will have the opportunity to shape the company's product philosophy and vision. By structuring our processes, collaborating closely with leadership, and influencing our culture, you will deliver a long-term impact on the business.ResponsibilitiesDelight customers with expert guidance and support during our onboarding process and beyond, including day-to-day customer interactions across video calls, emails, and chat
Remote Job

Technical Support Representative - Crypto/NFTs

Sweet
  • 54 years ago

Headquarters: New York URL: http://www.sweet.io About the Position We’re on the hunt for a Technical Support Representative in the Crypto and NFT space that can provide chat and email support to our customers. Sweet is an NFT solution that is breaking new ground working alongside enterprise brands like Burger King, the New York Knicks, and established creators to launch immersive, gamified NFT projects. And we have a vibrant community of consumers who are active and engaged. This role will be an integral part of Sweet’s customer facing team. Key responsibilities Respond to customer emails and chats in real time Assist with the creation o...
Remote Job

Account Manager

SafetyWing
  • 54 years ago

Headquarters: San Francisco URL: https://safetywing.com We are looking for 1-2 creative Account Managers interested in building a global safety net. 🚀 About SafetyWing At SafetyWing, we do not have a strong division between tech and product and customers - we are all part of the product development, and we all participate in strategic decisions for the company. We believe this is the path to create great products. We’re a strong team of ~100 and our headquarter is in San Francisco, while our international team is fully distributed, stretching ten time zones (Finland to California). We are on a mission to remove the role of geographical borders as a...
Remote Job

Support Analyst

Sierra Interactive
  • 54 years ago
  • Location : us

Sierra Interactive builds tools for real estate professionals to grow their businesses. As a tech startup that's been around for 12+ years, our customers rely on our products as an essential part of their day-to-day operations. These clients keep us in business, and we're committed to providing them with efficient and effective support.About This RoleYou will provide excellent technical support as our clients utilize our real estate websites and CRM platform. Your job is to ensure that our clients are successful using our software by providing the best education and support. As the newest member of our growing team of support analysts and platform experts, you would be ready and excited to:Learn our products and platform inside and out.Treat our customers with respect, kindness, and enthusiasm as you interact ongoing.Troubleshoot technical issues in our platform and work with our developers to identify, document, and fix...
Remote Job

SaaS Customer Success Manager

AgencyAnalytics
  • 54 years ago

Headquarters: Toronto, Canada URL: https://agencyanalytics.com We're seeking a Customer Success champion to service the Asian and Australian customers of our highly successful SaaS platform. You'll be joining a supportive, tight-knit, and highly committed team that is passionate about helping customers reach their business goals, and passionate about growing our product.The success of our company is directly tied to the success of our subscribers, and our Customer Success team plays an essential role in helping these subscribers thrive. To continue achieving this, we’re specifically looking for fast-learning people with high-level communication and relationship-building skills, and excellent problem-solving abilities.This is an opportunity to join a fast-growing and industry-leading company with an outstanding customer reputation. There is the possibility for long-term...
Remote Job

Merchant Technical Support Manager (m/f/d)

Payoneer Merchant Services
  • 54 years ago

Headquarters: Munich, Germany URL: https://www.payoneer.com/enterprise/solutions/payment-orchestration/ Are you looking to be part of an international and revolutionary Fintech company? Interested to shape the world of payments and be an integral part of a dedicated team in a fast-paced environment? THE POSITION We are expanding and are looking for a Merchant Technical Support Manager (m/f/d) to support our core Merchant Onboarding and Support team in Munich. You will be a key player within the Onboarding and Support team and will actively contribute to maintaining the highest l...
Remote Job

Customer Service Representative

Amare Global
  • 54 years ago

Headquarters: Irvine, California, United States URL: http://amare.com Our Customer Experience Team builds and maintains relationships with Amare's partners and customers. Your job is to respond to and handle customer issues and ensure customer satisfaction. You will work with your team members, other Amare teams, and external vendors to make sure customer needs are met. Key Job Duties Answering or making calls for customers to learn about and address their needs with products or services. Responding efficiently and accurately to callers, answering questions, explaining possible solutions, and ensuring that clients feel supported and valued. Engage in active listening with callers: confirming or clarifying information needed. Build lasting relationships with customers and other team members based o...
Remote Job

Wordable Customer Success Specialist

Wordable, LLC
  • 54 years ago

Headquarters: Lone Tree, CO URL: http://www.wordable.io Wordable helps marketers publish more content, faster.  We’re out to kill the soul-sucking task of uploading, formatting, and properly optimizing content inside a CMS (in bulk and at scale). This frees up hundreds of hours and thousands of dollars each month for large content teams at the savviest brands on the interwebs. We know this, because we’ve experienced it first-hand for the better part of a decade and help companies like monday.com. BigCommerce, ahrefs, and more solve it on a daily basis. We’re a fully remote company, with team members + customers spread out on...
Remote Job

Software Project Manager

Bit Zesty
  • 54 years ago

Headquarters: London URL: https://bitzesty.com We have a new opportunity for a Software Project Manager to join the Bit Zesty team on a full time, permanent basis. This is a fully remote role and can be based from anywhere in the UK or Europe. We’re looking for someone who has recent experience working in an agency or consultancy. In this position, you’ll be responsible for managing expansion projects for our client’s bespoke software applications. You’ll work closely with a technical team of developers, UX designers and fellow PMs to deliver an exceptional service to our clients. It’s a varied, hands-on role in which you will not only make sure that everything runs smoothly, but you’ll also be performing business analysis and...
Remote Job

Customer Support Engineer

Chili Piper
  • 54 years ago

Headquarters: One Dock 72 Way Brooklyn, NY 11205 URL: https://www.chilipiper.com/ ***Currently hiring in the PST to GMT+10 time zones***Chili Piper is a B2B SaaS startup. Our product helps clients turn inbound leads into qualified meetings instantly, helping revenue teams connect to buyers faster. Think Calendly. Except way better. Way more powerful. And with customers like RingCentral, Airbnb, Square, Intuit, Spotify, Twilio, and many other cool logos. We’re growing fast. And we don’t mean that in the cliche way. We are sitting on a fresh round of funding, and are ready to take over the world (in the most civil and appropriate way possible, of course).

Remote Job

Customer Happiness Specialist

SureSwift Capital
  • 54 years ago

Headquarters: Minneapolis, MN URL: https://sureswiftcapital.com About SureSwift Capital You made it. You found the dream job you’re looking for where people and culture come first. If that’s as important to you as it is to us then please keep reading. At SureSwift, we’re building the company we want to work for, and we’d like to give you the opportunity to join our fully remote team of 140+ people in 15 time zones around the world. While we do work hard, we all work remote, and according to our own schedules that make the most sense for ourselves and our families. There are no cubicles, no offices, and there is zero commute time...unless you decide to work f...
Remote Job

Client Specialist at Agent Pronto

Agent Pronto
  • 54 years ago

Headquarters: URL: https://agentpronto.com Since 2010, Agent Pronto has helped more than 200,000 people find the perfect real estate agent. Home buyers and sellers sign-up for our service, tell us about their needs, and we then use that information to analyze local real estate agent data and match them with an amazing agent.  We’re expanding our Client Experience team and are looking for someone based in the United States to join us as a full-time Client Specialist. The position is remote so once hired, you can work from anywhere as long as you have a strong internet connection and a quiet environment.  A Day in the Life Your job is to contact home buyers and sellers who connect with us...
Remote Job

Account Manager Lead

Growthster
  • 54 years ago

Headquarters: Brooklyn, NYC URL: https://www.growthster.io/ Who we are: Growthster. We are a new kind of digital marketing platform that utilizes data and email marketing to help eCommerce, media, software and all types of businesses cost effectively acquire more targeted traffic and new customers. We are disruptive, innovative, impactful and fun. We truly care about making a difference for our clients and helping them quickly reach their growth objectives. What we're looking for: We are in need of a true professional who isn't afraid of rolling their sleeves up and working super hard for our growing start up.  T...
Remote Job

Bilingual Client Support Representative - Remote (English/Spanish)

Politech
  • 54 years ago

Headquarters: Washington, District of Columbia URL: https://politech.io/ Job Type: Full-Time About Politech: Politech is the company behind Blocks, a SaaS web application for effective political advocacy. We help organizations manage and realize their policy goals by providing them with tools that assist them in tasks such as voter registration, grassroots organizing, and outreach. Our primary focus has been to assist progressive organizations that advocate on behalf of underserved communities. Our software platform has been a vital part of keeping such organizations successful and efficient. Who We Are We are deep...
Remote Job

Senior Customer Success Manager

Appsembler
  • 54 years ago

Headquarters: Boston, MA URL: http://www.appsembler.com Description Where would we be without knowledge and a society of passionate learners? From science to the humanities, the acquisition of skills and knowledge are key to what it means to be human, and what it means to operate as a healthy society. The Appsembler team is committed to furthering this ongoing spread of knowledge and skills, which are critical to making us who we are. Appsembler’s two key products, Tahoe and Virtual Labs, form an experiential learning platform that gives learners direct experience with various software via hands-on exercises. On a daily basis, we work closely with companies like Redis Labs, Cyber...