Customer Support Work From Home Jobs

Explore & apply to the latest remote Customer Support jobs.

Categories

Programming
Design
Content Writing
Sales & Marketing
Customer Support
HR & Recruitment
Finance & Legal
Product
Business & Management
System Administrator
Others

Subscribe job alerts

Customer Support Remote Jobs

Showing 4741 to 4770 of total 4826 entries
Remote Job

Customer Success Manager - Insurance

DocuSign
  • 4 years ago
  • Location : USA

Sr. Customer Success Manager – Financial Services Customer Success | US Remote - New York Our agreement with employees DocuSign is committed to building trust and making the world more agree-able for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At DocuSign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better. And for that, you’ll be loved by us, our customers, and the world in which we live. The Team Our Customer Success team is the largest organization in the world focused entirely on agreement...

  • saas
  • customer success
Remote Job

Customer Success

Makeship
  • 4 years ago

📍Kitchener, ON or Remote Our platform is being visited by millions of people every year. That traffic is fueled by the awesome creators that partner with us on campaigns and our amazing customer success team makes sure they go smooth as butter. This is no ordinary customer success role - you have to create a marketing plan and execute on it to make every creator you work with successful. Intro Why this role? Have a massive impact on the company. Even though we're growing fast, we're still a small team, and your contribution to managing our creators' campaigns will be noticed. Maximum ownership and lots of independence. You will set the tone for how you want to interact with creators. You can call them, text them or video chat - whatever works. You decide how campaigns should be promoted and you will execute on your plan. Deploy and develop multiple skillsets.

  • customer support
  • customer service
Remote Job

Customer Service Advisor

TaskUs, LLC
  • 4 years ago
  • Location : USA

What does a Work From Home Customer Support Advisor really do? Think of yourself as someone who will provide world-class service to our customers in an accurate, efficient and respectful manner on every call as measured by different performance metrics, so not everyone can qualify for this role. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. So come on, now we need your full concentration because it's time to imagine what it's like being a Customer Support Advisor...from your home.As a Customer Support Advisor, you will.... * Research and resolve issues reported by the client's end-users via phone, email, and chat support. * Manage and maintain a test lab of devices running services to be used for reproducing customer issues. * Ensure that all log-in and passwords (both internal & external) are kept confidential. * Document all information on customer inter...

  • customer service
  • tech support
  • chat support
Remote Job

Call Center Representatives

Kforce
  • 4 years ago
  • Location : USA

RESPONSIBILITIES:Are you looking for a full time, remote opportunity? Do you have excellent customer service skills, home internet and a laptop/computer where you can work full-time from home? Kforce has partnered with a client seeking several Call Center Representatives for a full-time, fully remote opportunity nationwide! Look no further and apply today! Essential Functions: Respond to incoming service calls and/or to self-service ticketing queues on behalf of clients to provide accurate and appropriate information Identify, evaluate, and prioritize end-user issues to ensure that inquiries are successfully resolved Document conversations and capture information Adhere to established levels of service Adhere to established customer service and documentation standards within required time frames Multiple shifts available Job Requirements:REQUIREMENTS:

  • call center
  • customer service
Remote Job

Consultative Sales Representative

Strategic Marketer
  • 4 years ago
  • Location : US only

Our Company & Culture Our Company, with headquarters in Jupiter, Florida, is a dynamic, high-growth technology services (SaaS) company with a passion to develop best-in-class marketing automation software for digital marketing professionals around the globe. But we are so much more! We go above and beyond to provide our entrepreneurial customers with advanced marketing and sales strategies to start up or scale up their businesses to achieve their goals. We have a very fast-paced environment with a culture of like-minded individuals striving to embody the ‘customer-centric’ mindset. Our team must be innovative problem solvers that embrace change and see challenges as an opportunity. From each and every keystroke of programming to the way that we engage our customers in support - excellence is required. After all, we strongly believe in ‘your success, is my success’ responsibility to ourselves, our peers and our customers. Position Sum...

  • sales
  • CRM
  • customer service
Remote Job

Senior Mortgage Banker

Quicken Loans
  • 4 years ago
  • Location : USA

Minimum Qualifications Have passed SAFE/UST Licensing ExamMust be an experienced loan officer with a minimum of two active individual state licensesStrong verbal and written communication skillsAbility to remain competitive and coachable while working in a fast-paced sales environmentDesire to take your sales career to the next levelAbility to adapt well to change with the willingness to maintain a flexible scheduleTeam player attitude Preferred Qualifications Experience reaching or exceeding sales goals and objectivesProven success in a sales or customer service role Job Summary As our business continues to grow, were in search of energetic, passionate people who want to join our elite team of mortgage professionals. Well provide you with all the paid training and licensing needed, along with a high-lead flow of qualified...

  • customer service
  • loan processor
Remote Job

Customer Service Representative Agent

Apex Focus Group
  • 4 years ago
  • Location : USA

Customer Service Representative Agent - Remote Work From Home (Part-Time / Full-Time) - Join Our Focus Group Panel Today! Are you a Customer Service Representative Agent looking for ways to make a part time or full time income? We are looking for individuals to participate in National & Local Paid Focus Groups, Clinical Trials, or Market Research assignments. With most of our paid focus group and market research studies, you would be able to participate either online or in-person. This is a great way to earn extra income from the comfort of your home. We need participants on the following topics: Child Related (individuals with children 18 yrs or younger) Cell Phones (Apple, Android, or Windows...Prepaid or Contract) Entertainment (TV shows, movies, and video games) Food (If you buy fast food, casual dining, or upscale dining) Sports (Casual viewers and die-hard fans) El...

  • customer service
Remote Job

SQA Engineer and Tier 2 Support

Defiant
  • 4 years ago
  • Location : US only

Defiant is a small, dynamic, fast-growing, and profitable company with loyal customers who love our products and services. We are the global leader in WordPress security, protecting over 3 million websites. Are you excited about working for a technology company that is securing the web? Are you looking for full-time, flexible hours* working remotely from anywhere in the United States? If so, this may be your dream job!*Required core hours of 10am - 2pm Pacific TimeThis role is part of our QA team and will work closely with our Customer Support team to help resolve technical customer issues that require further investigation. In this role, you will: Acquire and maintain an excellent technical understanding of Wordfence and other Defiant products. Work directly with our development and customer service teams to design and execute test strategies and test cases. This is a hands-on role that requires both defining testing needs and per...

  • php
  • sql
  • wordpress
Remote Job

Care Advocate

Boulder Care
  • 4 years ago
  • Location : USA

About Boulder Care Boulder Care is a digital health platform for treating opioid addiction. Opioid overdose is the leading cause of death for Americans under 50, but fewer than 10% of patients who need treatment are receiving it. Boulder is closing this gap by providing high-quality medication-based treatment via a digital platform. Patients get the support they deserve from our world-class clinical staff from the comfort and convenience of home. Care Teams at Boulder Care Teams at Boulder are interdisciplinary teams of clinical and social needs support staff who work directly with patients to deliver high quality, evidence-based care and an exceptional patient experience aligned with Boulder’s core values.

  • customer support
Remote Job

Support Engineer

Abstract
  • 4 years ago
  • Location : US only

Abstract is a design workflow platform for teams to version, manage, and collaborate on design files. Since launching in July 2017, over 5,000 design teams across 75 countries have adopted Abstract, including teams from Cisco, Intuit, Pandora, Wayfair, Salesforce, Instacart, OpenTable, and more. At Abstract, we are actively working to build a diverse and inclusive organization. Here, diversity includes age, economic class, educational background, ethnic variance, familial status, gender, gender expression, gender identity, marital status, national origin, religious affiliation, sex, sexual orientation, transgender status, or veteran status. Abstract is headquartered in San Francisco but many of our teams and roles are remote-first (US-based only at this time). If you have a passion for rolling up your sleeves and have a strong, team-player mentality, we’d love to hear from you! We’re looking for Support Engineers to join Abstract’s Cu...

  • git
  • saas
  • sketch
Remote Job

Drupal Developer

kanopi
  • 4 years ago
  • Location : North America

ABOUT OUR COMPANYKanopi Studios is a Design, Development & Support Agency with a fully distributed team of 45 people who are experts in Drupal & WordPress.We design, build, and support websites for clients who want to make a positive impact.All done with craftsmanship, a bit of whimsy, and the desire for a better web.As our business continues to grow rapidly, so does our team. We’re excited to announce this opportunity to join our team as a Drupal Developer.ABOUT THE FOUNDERAnne Stefanyk, CEO/FounderIt was the love of the open source community and the direct need she saw for an agency focused around customer success that drove Anne to build Kanopi.She envisioned Kanopi’s workplace to be a place where the clients and employees alike would feel connected and supported. A place where she could feel 100% confident that every detail of every project would be covered. She imagine...

  • customer support
  • drupal
Remote Job

Customer Success Manager

cyara
  • 4 years ago

Customer Success Manager   Who Is Cyara?  Cyara is the world's market-leading provider of an omnichannel customer experience testing and monitoring platform. Founded with a focus on making its customers successful, Cyara enables rapid innovation of the customer experience to achieve better customer outcomes while dramatically reducing the cost of development and testing and minimizing the risk of exposing consumers to poor customer experiences. The Cyara Platform provides a foundation for enterprise organizations designing and testing the customer experience throughout the testing lifecycle, across all customer interaction media, and across the entire technical architecture (IVR, Web chat, SMS). Cyara customers innovate 40% to 70% faster than their peers and reduce the time and expense for testing their software by a third or more compared to manual testing w...

  • customer success
Remote Job

Support Developer

Pixel Union
  • 4 years ago

Pixel Union is growing our Apps team! We work with Shopify, and are one of the leading app and theme developers in their ecosystem. Shopify is a rapidly growing commerce platform with over a million merchants in over 150 countries. We’re looking for a Support Developer to work at the intersection of our Apps Support & Development teams, as a developer empowered to resolve issues in a sustainable way: writing tooling to automate repetitive tasks, fixing bugs in collaboration with other developers, and improving internal technical documentation. You’ll use the knowledge you gain in the role to help our product team prioritize improvements that’ll help our merchants succeed with our apps. As our Support Developer, you’ll be digging into the most technically challenging issues our merchants encounter with our apps, building a comprehensive knowledge of how our Shopify apps work: storefront, frontend,...

  • node.js
  • zendesk
  • technical support
Remote Job

Customer Support Representative

Numbrs
  • 4 years ago

The Numbrs Personal Finance AG is a global leading technology company. Our product is Numbrs, one of the most widely used banking apps in Germany.The app provides millions of users with the best technology platform for easily managing their personal finances and assets. Numbrs is one of the best funded FinTechs worldwide, backed by renowned investors.The Numbrs business division solves some of the most complex business problems in the financial industry today. We are a team of professional, hard-working, supportive and entrepreneurial individuals with a passion for execution, headquartered in Zurich, Switzerland.We are seeking professionals who can thrive in a fast-paced environment where attention to detail, excellent communication skills, and a talent for delivering out-of-the-box ideas are essential. Do you want to have a real impact on the future of the financial industry? Join Numbrs.Job DescriptionAs part of our support team you will s...

  • customer support
  • customer service
  • German
Remote Job

Customer Success Manager, French Speaking

mongoDB
  • 4 years ago
  • Location : EMEA

We are looking for a self-driven, enthusiastic and hands-on Customer Success Manager to help our customers realize and maximize the value of their MongoDB subscription and services. Individuals in this role have a passion for technology and the ambition to dive head-first into new challenges; are adaptive and excited to help innovate with new processes and contribute to what’s already been built; We’re looking for someone who thrives by having daily interactions with customers. The Customer Success team at MongoDB is responsible for building relationships with our customers and becoming a trusted advisor and “go-to” person for best practices and advice.  We are an integral part of our customer’s success with MongoDB and bring value to every interaction - from on-boarding and product adoption to growth. We are a global team spread across our offices in New York City, Austin...

  • saas
  • customer success
  • French
Remote Job

Sr. Customer Success Manager

Slack
  • 4 years ago
  • Location : Korea

Our Customer Success team advises and guides a wide variety of customers, ensuring they launch Slack successfully, adopt it widely and are continually driving business value from Slack. Our CSMs work closely with customers to discover their business needs and challenges and then coach them on the best ways to use Slack to solve them. Working closely with Slack’s Account Executives, our CSMs provide strategic territory coverage, coordinating with the AEs to identify areas where existing customers could improve their use of Slack or uncover new uses for Slack. From time to time our CSMs will work with Account Executives on pre-sales activities like pilot engagements to set up a customer for long term success. Part coach, project manager, consultant and product expert, our Slack Customer Success Managers are continually focused on helping ou...

  • customer success
  • Korean
Remote Job

Customer Success Specialist

Qualio
  • 4 years ago
  • Location : US only

What’s the opportunity?Do you enjoy working with people, solving problems, and going above and beyond for customers? Do you have a get stuff done attitude and are looking to join a great team that offers flexibility and balance? Look no further as we are currently seeking an amazing individual to join our team as a Customer Success (CS) Specialist. What’s a CS Specialist? Well, to us here at Qualio, Customer Success is an incredibly important position that is the first point of contact to help our customers utilize our technology to the fullest extent and partnering with their teams to deliver a stellar initial deployment of Qualio. As a CS Specialist, you will work directly with our customers and our Customer Success Managers (CSMs) to focus on delivering positive customer satisfaction in every interaction and ensuring that every customer is getting the highest value from their investment in Qualio. We view our CS Specialists as the experts on our so...

  • customer success
  • spreadsheets
Remote Job

Data Engineer

Saturn Cloud
  • 4 years ago
  • Location : North/South America

Note: We're only looking for candidates in North/South America. Who we are:Saturn is building DataBricks for Dask. We're ex Anaconda folks and members of the open source community. We're building a data science platform using the common OSS tools (Jupyter, Dask, Airflow) everyone loves. Why? Because you shouldn't have to learn Scala in order to work with big data. - We're focused and work efficiently. We optimize for productivity, not hours.- We're optimistic. We focus on how we can succeed, instead of worrying about why we might fail.- We're strategic. We validate assumptions as early as possible. Our sales team is a key part of testing our product scope.- We schedule meetings and limit interruptions so you can focus.- Currently US time zones are a requirement. Who you are:- Pedigree isn't important.- You're efficient - You have a proven ability to clearly communicate complex solutions.- You love...

  • customer-focused
  • PyData
Remote Job

Client Onboarding Specialist - APAC

Kraken
  • 4 years ago
  • Location : APAC

About KrakenOur mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion.  Founded in 2011 and with over 4 million clients, Kraken is one of the world's largest, most successful bitcoin exchanges and we're growing faster than ever. Our range of successful products are playing an important role in the mainstream adoption of crypto assets.  We attract people who constantly push themselves to think differently and chart exciting new paths in a rapidly growing industry. Kraken is a diverse group of dreamers and doers who see value in being radically transparent. Let's change the way the world thinks about money! Join the revolution!About the RoleThis is a fully remote role requiring English fluency. You must be willing to work evenings an...

  • customer support
  • onboarding
Remote Job

CX Consultant

5CA
  • 4 years ago
  • Location : North America

Impact 5CA is all about Customer Experience. As our CX Consultant, you will help our clients tackle bottlenecks and transform their customer experience. Do you love it when a plan (your plan!) comes together? Then what are you waiting for? Your job It’s your goal to help our clientsoptimize their customer experience in different areas. You act as 5CA’s trusted advisor. The CX Consultant looks at the entire customer journey, identifies bottlenecks, and provides hands-on advice to improve Customer Experience. You manage a variety of projects, from implementing & onboarding new clients, to helping existing clients with digital transformation projects. You work closely with our sales & account management team to build trust and help position new projects. Responsibilities Man...

  • agile
  • customer experience
  • prince 2
Remote Job

Customer Success Manager (Facebook Ads)

Revealbot
  • 4 years ago
  • Location : US only

About UsRevealbot is the next generation digital ads automation platform used by over 500 agencies and brands around the world. We empower our customers to automate routine campaign management and optimize ads efficiency using advanced automated rules. Launched in 2016 as a Slack chatbot, today Revealbot is one of the most advanced ad optimization tools. In 2019 Revealbot has become Facebook Marketing Partner and Google Premier Partner. And now we’ve grown to a fully profitable, globally distributed team of 15 people winning a huge digital ads market. What to expect from the job Consult users on free trials to help set customers up on the platform and receive value from the product through video/screen share calls. Position Revealbot's adv...

  • customer success
  • facebook ads
Remote Job

Customer Service Representative

Experis
  • 4 years ago
  • Location : USA

Title; Customer Service RepresentativeOpportunity; 6 Months approvedPotential to convert to a permanent employee after that timeHours of Operation; 9am to 8pm ESTWould have a 40-hour schedule based on a 5-day work weekNotes;Can be done 100% remotely, but must have a working computer, phone, and internetTrainings are done virtuallyPay rate of $18/hr.REMOTE!! JOB DESCRIPTIONResponsibilitiesMulti-tasking may be a challenge for some, but if it's your kind of challenge, this role may be perfect for you. As a Customer Service Representative, or as we like to say, Customer Service Specialist, you'll be a problem-solver, salesperson, device t...

  • customer service
  • call center
Remote Job

Technical Support Engineer

opsramp
  • 4 years ago

Headquartered in Silicon Valley, with offices located worldwide, OpsRamp is a modern SaaS platform company that’s just entered its next stage of growth with new investment from Morgan Stanley, HPE and Sapphire Ventures. We’re disrupting the $28 billion-dollar market of IT operations management, fundamentally changing how IT teams support the business through infrastructure management. As one of Forbes’ Top Cloud Computing Companies to Work For, we’re working to upend the old way of discovering, monitoring, managing, and automating IT infrastructure with tomorrow’s innovations like artificial intelligence, cloud capabilities, and more. We’re building the best team of innovators, thinkers, and doers in technology to realize the future of digital operations and bring it to life. It’s truly the dawn...

  • troubleshooting
  • technical support
Remote Job

Customer Success Specialist

Apollo
  • 4 years ago
  • Location : US-based preferred

The RoleThe Online Customer Success team is looking for an entry-level, remote, self-starting all-star who can be a coach to our self-service customer base to ensure they’re finding success with Apollo. You’ll be trained on all things sales operations, sales process, marketing ops, and go-to-market strategy. After working with Apollo customers, you’ll become a leading expert on sales ops, marketing ops, and go-to-market strategy. You’ll proactively call and email clients who show signs of trouble to offer support with your product and go-to-market expertise to get customers to find real business value with the Apollo platform. And, you’ll have the opportunity to create scalable programs to solve problems that are usually handled 1:1 instead at scale, 1:many. An interest in creating 1:many training content would be a major bonus for the Apollo team and is encouraged!

  • saas
  • customer success
Remote Job

Client Onboarding Specialist - EMEA

Kraken
  • 4 years ago

About KrakenOur mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion.  Founded in 2011 and with over 4 million clients, Kraken is one of the world's largest, most successful bitcoin exchanges and we're growing faster than ever. Our range of successful products are playing an important role in the mainstream adoption of crypto assets.  We attract people who constantly push themselves to think differently and chart exciting new paths in a rapidly growing industry. Kraken is a diverse group of dreamers and doers who see value in being radically transparent. Let's change the way the world thinks about money! Join the revolution!About the RoleThis is a fully remote role requiring English fluency. You must be willing to work evenings an...

  • crypto
  • customer service
  • problem-solving
Remote Job

Global Payroll and Compliance Specialist

ReCharge
  • 4 years ago
  • Location : US only

Overview With over 10,000 online merchants launching subscriptions and over 1,000,000 subscribers powered by ReCharge, we have a lot of store owners to support. Our mission to make repeat orders easier began five years ago as a bootstrapped startup and today we're at the forefront of recurring billing software with over 150 remote-first employees around the globe processing tens of millions of dollars in sales every week. We're scaling our company rapidly and are looking for a global payroll and compliance specialist. The candidate will have the responsibility to administer the day to day US payroll and global operations, prepare and review regulatory reporting, assess and establish internal controls, evaluate current payroll operations, offer recommendations for process improvement, and ensure adherence to regulatory compliance standards. W...

  • customer service
  • payroll
Remote Job

Technical Success Manager

degreed
  • 4 years ago
  • Location : US only

Degreed is an Enterprise SaaS company with a strong financial position and a clear mission. Degreed exists to recognize and grow people’s expertise. Our mission is to make skills the currency of work. We invest in experiences that generate a real time skill profile, thereby empowering people to find and access career growth opportunities.We are looking for an energetic Technical Success Manager to become the trusted technology partner to Degreed clients. RESPONSIBILITIES Use your technical and product expertise to define and drive our clients’ overall technical strategyPartner with the Client Success Manager to identify key technical strategies that will unlock business value for clientsBecome an internal advocate of the client and bring the voice of the customer into the rest of the organization through periodic client health checks and technical integration audits

  • saas
  • technical support
Remote Job

Community Support Manager (m/f/d)

Pitch
  • 4 years ago
  • Location : North America

Founded by the team that created Wunderlist, Pitch makes it easy for teams to work together to develop beautiful presentations. Our community support team is growing and looking for an enthusiastic community support manager to help us expand our business hours and better support our customers in North America. You'll provide fast, effective, and high-quality customer support, engage with the global community of Pitch users, respond and represent our brand on social media, and help grow our initial user base through engaging onboarding calls. If you have a natural affinity to help others, and are eager to work with a remote team and a global community, we'd love to talk to you! What you'll do Manage multiple customer support channels to respond to customers located in North America, incl. Intercom messenger, emails, and video calls as needed. Efficiently triage and report product bugs and escalate urgent issues to our developers.

  • customer support
  • community
  • zendesk
Remote Job

Support Specialist

Loom
  • 4 years ago
  • Location : PST/CST timezones

About Loom:Loom is on a mission to empower everyone at work to communicate more effectively, wherever they are. We are already trusted by over 2M users across 50k+ companies. Our customers are global and use Loom at work at world-class companies including HubSpot, Square, Uber, GrubHub, and LinkedIn.Founded in 2016, Loom has raised $45 million from top-tier investors including Sequoia Capital, Kleiner Perkins, the Slack Fund, and the founders of Instagram, Figma, and Front.The Role:This role is part of our International Support team which is focused on providing the best product experience to all our Loom customers. You will be responsible for supporting Loom users via email (Zendesk) and social media, and helping them resolve any issues they encounter with our platform. You will work very closely with our Sale...

  • saas
  • zendesk
Remote Job

Technical Customer Support Advocate

Airtable
  • 4 years ago

Airtable is seeking an enthusiastic Technical Customer Support Advocate to enable our customers! We’re looking for someone who enjoys helping others build on Airtable - from users who are new to Javascript and React, to engineers at enterprise companies building complex applications. You’ll primarily communicate with external developers through our community forum, email, and chat to resolve technical problems. You will relay product and user enablement feedback to inform broader company actions as we partner to lay the foundations of Airtable’s developer community. This role requires a love of learning, deep curiosity, and clear-writing skills. The right customer solution won't always be obvious, but you see this as part of the fun! The role can be remote or based in our Austin or San Francisco office. What you’ll do Provide exceptional technical support for new and experienced Airtable developers through email, chat, screen share...

  • javascript
  • technical support