Customer Support Work From Home Jobs

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Customer Support Remote Jobs

Showing 4621 to 4650 of total 4832 entries
Remote Job

Customer Centric Engineer

Retail Zipline
  • 4 years ago
  • Location : USA Only

Are you passionate about helping retail companies revolutionize the way they do business? Are you looking for a career that allows you to work with the world's best-known brands and Fortune 1,000 leaders? Our mission is to bring retail operations out of the dark ages and give companies effective tools that their employees love to use. You will help improve the way that this 4.4 trillion dollar industry communicates with its store employees and save them from sad, slow, inefficient systems (think fax machines, voicemails, and the postal service). People deserve better! We need your help to make this happen. At Retail Zipline, the Customer-Centric Engineering group is responsible for resolving some of the most difficult technology problems that our customers and partners face. In the process, we use our expertise and tight relationships to our teams and customers to improve the Retail Zipline product experience for all stakeholders. We are known for taking complex proced...

  • postgresql
  • ruby
  • API
Remote Job

Customer Success Advocate

Sierra Interactive
  • 4 years ago
  • Location : USA Only

About Us: Sierra Interactive is a Louisville, KY-based software company building tools that help real estate professionals across the US and Canada grow their businesses and run them more effectively. For more than 10 years, our customers have relied on our products as an essential part of their day-to-day operations. We’ve built a sophisticated and proven system to help real estate agents, teams, and brokerages reliably scale their businesses. This is a unique opportunity for an ambitious individual interested in developing their career in SaaS sales and business development. About This Role You will provide both proactive outreach to our clients as well as reactive technical support as they utilize our real estate websites and CRM platform. Your job is to ensure that our clients are successful using our software by providing the best education and support. As the newest member of our growing team of customer success advocates and platform experts, you w...

  • saas
  • customer success
Remote Job

CTO, Chief Technology Officer

Stylust
  • 4 years ago
  • Location : Global

Headquarters: Austin, TX URL: http://www.stylust.com----Lead engineering and technical vision for the future of mobile commerce, in the (exploding) text-message commerce marketLead, manage and grow the engineering practiceJoin us to establish and nurture a culture of inclusion and diversity----Who we areIn a mobile dominant world, Stylust is a text commerce company at the heart of what’s become known as conversational commerce. Where companies have spent the last two decades building retail websites and apps with self-service shopping tools, we’re building ecommerce 3.0 where users bypass the archaic and traditional web-based experience in favor of a text-based, friction-free experience. Shop the world via text. Text commerce is the future of retail and a tremendous opportun...

  • cto
  • nodejs
  • customer experience
  • ecommerce
  • program management
Remote Job

Technical Support Representative

Astropad
  • 4 years ago
  • Location : USA

Headquarters: Remote URL: http://www.astropad.comWe are Astropad and we build tools that unlock creativity and productivity, such as: Astropad Studio – Software that turns the iPad into a drawing tablet for creative prosAstropad Standard - Software that turns the iPad into a drawing tablet for e-learning, whiteboarding or marking up documentsLuna Display – The first hardware solution that turns the iPad or another Mac into a wireless second displayWe are looking for a North America-based customer support enthusiast to join our team as Technical Support Representative. In this role you will provide advanced technical support for our products via email, our Community forum, and our social medi...

  • tech support
  • social media
  • help desk
  • qa
Remote Job

Customer Success Specialist

Cambly
  • 4 years ago
  • Location : Anywhere

Cambly is growing very fast in the Middle East. and this is your chance to join our team. A unique opportunity to work in a Silicon Valley culture with an entrepreneurial spirit, a lot of responsibility and autonomy, in a high impact business that believes in the value of education and the impact that global communication can have on the world.   This position is for someone who wants to invest their energy in activities that generate high value.   You will ensure that the students love Cambly by answering their queries, identifying patterns among them and optimizing processes. You would use customer insights to improve the customer satisfaction. You would collect feedback from students and advise the team about improving the overall student experience.   Responsibilities: Reply & solve Arabic u...

  • customer support
  • Arabic
Remote Job

Support Engineer

Gitbook
  • 4 years ago
  • Location : EMEA Only

GitBook is a modern documentation platform sustained by some of the best SaaS europeans VCs (Point 9 Capital, Notion Capital, Fly VC). Our ambition is to empower team's intelligence. We want to help teams work more efficiently by creating a single place to leverage their knowledge.   GitBook is now used by over 500,000 users and thousands of teams such as Adobe, Netflix, Decathlon, or Google. We're working on an ambitious next product step to redefine "core team work". Moving toward this next step, we're looking for a Support Engineer (working remotely) with excellent communication skills and technical knowledge to deliver a world-class experience to our customers.   🙌 What will you be doing?   The Support Engineer is a critical role at GitBook as this is often the first person...

  • agile
  • REST API
  • Support Engineering
Remote Job

Customer Support Specialist

Olo
  • 4 years ago
  • Location : USA Only

Olo is seeking a customer support enthusiast to join the Customer Support Team as a Customer Support Specialist. The Customer Support Team plays a crucial role within Olo’s Customer Success Team by providing the first level of support for our customers and their franchisees. A successful Customer Support Specialist will triage and address online customer support requests and phone calls that come into our support team while also working with the Customer Success Team to improve documentation and processes to decrease escalations. Olo’s Support platform is available 7 days a week 9:00am-12:00am EST.    We are looking for a team member to cover the 9:00-6:00pm EST shift.   This is a full-time position with the ability to work remotely. Olo’s HQ is in NYC.   Responsibilities

  • customer support
Remote Job

Customer Support Specialist

Abine
  • 4 years ago
  • Location : USA Only

We are looking for new members of our Customer Support team to help our customers be successful improving their security, privacy, and safety using our products. You'll be joining a remote team of dedicated support specialists. About You We are looking for people who have experience in or aptitude for customer service and or sales roles working with online services and software products. This may mean that you have been in customer service or sales for a software company before, or that you are looking to build your career in this area and have a good feel for technology.   If you have experience or interest in privacy and security products, all the better. More generally we are looking for people who are empathetic, so they can really understand what our customers need and help them get it. We are looking for people who have very strong communication skills so they can make complicated issues and situati...

  • customer support
  • saas
Remote Job

Classroom Community Support Associate

Khan Academy
  • 4 years ago
  • Location : USA Only

Khan Academy Khan Academy is a nonprofit on a mission to provide a free, world-class education to anyone, anywhere. We already reach millions of students every month and are growing rapidly. We’re building a library of high-quality instructional and practice resources that empowers learners and the teachers who support them. Khan Academy is looking for a passionate Community Support professional to help change education – join us on our mission to provide a free, world-class education for anyone, anywhere.   Community Support at Khan Academy As the voice of our users, the Community Support team at Khan Academy is deeply integrated into our product teams and processes.  We work closely with product management, engineering, design, quality assurance, and many others to make sure that the needs of our community are being met.   As our classroom-focused Community Support Associate, you’ll be critical in making sure tha...

  • education
  • zendesk
  • community support
Remote Job

Call Center Agent

TEKsystems, Inc
  • 4 years ago
  • Location : USA

Location: 100% Remote This Contact Center Agent will be responsible for placing and fielding a high volume phone calls a day within our healthcare department The goal of the Call center agent is to assess the potential needs and impact of how custhomers have been impacted. Candidate must meet minimum requirements for Personal Computer hardware and software and must have broadband internet, a headset is prefered.-Great communication skills & organizationals skills-Good judgement and a great criticial thinker -Ability to handle confidential information with discretion and professionalism.About TEKsystems:We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North Americ...

  • call center
Remote Job

Inside Sales Representative

TTEC
  • 4 years ago
  • Location : USA

Join our TTEC work from home customer service representative team if you reside 46 out of 50 states. We cannot accept applications for residents of CA, HI, IL or NY or outside of the United States.We're hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a Work from Home Inside Sales Representative . Accepting digital applications for your protection and the protection of our employees: Apply online to connect with us. Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business - and it's more relevant than ever before in today's environment. We know we're stronger together, working towards a purpose that matters. As TTEC team members we lift each other up, deliver smiles, and support our communities. Join us in our commitment to deliver amazing experiences. About TTEC: We help global brands provide a great experience to their customers, bu...

  • customer experience
Remote Job

Customer Success Manager

Aptible
  • 4 years ago
  • Location : North America Only

About Aptible   Our Vision   We see a future where it’s easy to bring a great idea into the world using the internet, while respecting data security and privacy. The next generation of businesses will design security and privacy into their operating processes. If every business is going to be a software business, every business will need to be a security business.   We’re working to make information security a core competency of every startup. We envision a world in which startups have access to great information security, are empowered to focus on their businesses instead of on compliance, can scale faster and more efficiently, and are confident that they're creating quality products.   Our Team We wrote the

  • project management
  • customer success
Remote Job

Service Partner Manager

TaxJar
  • 4 years ago
  • Location : USA

Headquarters: Remote URL: https://www.taxjar.com/jobs/TaxJar is the leading technology solution for busy eCommerce sellers to manage sales tax and is trusted by more than 20,000 businesses.  We know sales tax isn't fun for anyone, so we're determined to ease the burden with an exceptional customer experience. To achieve this, we provide the same incredible quality of life for our team members as we do for our customers by creating a professional, unique, award-winning place to work. We have many different backgrounds and lifestyles, and everything we do is guided by our core values:We do the right thing for our customersWe're a team, built on trustWe're proud to be remoteWe'r...

  • lead generation
  • customer experience
  • salesforce
  • program management
  • recruiting
Remote Job

Business Customer Care Representative

OneSupport
  • 4 years ago
  • Location : USA

Are you looking for dependable employment and a stable income? How about growth opportunities within an established company that promotes exclusively from within?OneSupport offers the ability to Work from Home for qualified applicants in your state that are eager to offer exceptional business customer care for customers. Consistent scheduling ( only full time available ) and a great online work environment are only the beginning to the many wonderful things about working for a company who has spent years perfecting the Work at Home experience. Come and see for yourself!Our agents start at $10/hour base pay and have the opportunity to select a competitive benefits package (health, dental, vision, life, 401k, paid time off). There is also an upselling requirement that could earn you commission on top of the base pay rate . If you lack previous support experience, we offer on-the-job, multi-week, paid training and continuing education to advance your skills. No certificati...

  • customer service
Remote Job

Technical Customer Support (T3)

Strategic Marketer
  • 4 years ago
  • Location : USA Only

Do you thrive on providing top-notch customer support? Do you have a love of all things technical? Do you enjoy getting to see the difference your amazing support skills make in customers’ lives? If so, this position was made just for you! At Strategic Marketer, we are passionate about providing best-in-class digital marketing software and strategies coupled with customer service that exceeds expectations. Our proprietary software solutions include push-button lead generation, automation funnels, video technology, reputation marketing, social media management, & paid traffic. These software & strategies are unlike anything else in the marketplace, so our customer support has to be like no other support as well! Our team’s customer-centric mindset pushes us to continue striving towards excellence in providing top-tier customer service to our members. If you want to work in a fast-paced environment alongside other high achievers in a long-t...

  • saas
  • technical support
Remote Job

Project Manager Digital

5CA
  • 4 years ago
  • Location : Anywhere

Impact You know what it takes to run a successful project. You understand the importance of data and use it to lead the development and delivery of digital solutions for our internal and external customers. You are only done when the customer is really satisfied with the end result. The job  You are responsible for running our commercial and internal projects, and you identify opportunities within every phase and interaction. You bring the right people together to define deliverables, tasks, and responsibilities, in order to ultimately create something new for a client. You could be working on a new structure for receiving and applying customer feedback, new ways to apply data analytics, or the next g...

  • project management
  • customer service
Remote Job

Customer Success Manager

Time Doctor
  • 4 years ago
  • Location : Anywhere

We want to hire someone who has several years' experience in providing a seamless and personal onboarding and launch experience for customers using B2B software.  This is a full-time role. You'll need to be able to work in Pacific Standard Time (PST GMT-8) and use our time-tracking software while at work. For this role, you'll be assisting the customer success manager to: Onboard large teams; Develop relationships with large clients; Set up regular calls with clients to find out if they're meeting their goals while using the product, to suggest improvements and share product knowledge; Prepare and present executive business reviews; Minimize churn by detecting warning signs and proactively reaching out to prevent it; Look for growth opportunities within other departments; and Have face-to-face meetings with larger clients in your area. ...

  • B2B
  • customer success
Remote Job

Technical Support Representative

TTEC
  • 4 years ago
  • Location : USA

Join our TTEC work from home customer service representative team if you reside 46 out of 50 states. We cannot accept applications for residents of CA, HI, IL or NY or outside of the United States.We're hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a Work from Home Technical Support Representative . Accepting digital applications for your protection and the protection of our employees: Apply online to connect with us. Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business - and it's more relevant than ever before in today's environment. We know we're stronger together, working towards a purpose that matters. As TTEC team members we lift each other up, deliver smiles, and support our communities. Join us in our commitment to deliver amazing experiences. About TTEC: We help global brands provide a great experience to their customer...

  • tech support
  • customer experience
  • customer service
Remote Job

Customer Happiness Lead

Later
  • 4 years ago
  • Location : Canada Only

What started as the result of a hackathon in 2014 is now the world’s #1 Instagram marketing platform. Later was built on the idea that social media management should be easy, quick, and affordable. Six years and hundred thousand users later, we’re still going strong.   We’re looking for people who can help us build something great for our customers—from content writers, designers to developers. So if you’re the kind of person who really cares about making something meaningful, then keep reading.   Our Values  Our core cultural values are manifested in our practices and processes every day. We highly value transparency and fairness in everything we do. We look for people who like to move quickly, are ambitious yet humble and have a great sense of humour. If you have a mischievous spark of fun, that’s even better.   You have: - A natural tendency to take initiative, achiev...

  • marketing
  • operations
  • customer happiness
Remote Job

Customer Support Representative - Remote

Numbrs Personal Finance AG
  • 4 years ago
  • Location : Global

The Numbrs Personal Finance AG is a global leading technology company. Our product is Numbrs, one of the most widely used banking apps in Germany.The app provides millions of users with the best technology platform for easily managing their personal finances and assets. Numbrs is one of the best-funded FinTechs worldwide, backed by renowned investors.The Numbrs business division solves some of the most complex business problems in the financial industry today. We are a team of professional, hard-working, supportive and entrepreneurial individuals with a passion for execution, headquartered in Zurich, Switzerland.We are seeking professionals who can thrive in a fast-paced environment where attention to detail, excellent communication skills, and a talent for delivering out-of-the-box ideas are essential. Do you want to have a real impact on the future of the financial industry? Join Numbrs.Job DescriptionAs part of ou...

  • ios
  • architecture
  • android
  • machine learning
  • big data
  • test automation
Remote Job

Customer Support Specialist

Inside Real Estate
  • 4 years ago
  • Location : USA Only

As part of the Inside Real Estate Technical Support team, the Technical Support Specialist will engage with product users to gather customer intelligence, increase retention, and build long-term customer value. The Technical Support Specialist will help both the team and company stay in front of product users and remain relevant. The Technical Support Specialist is an advocate for our customers. Roles and Responsibilities: The Technical Support team manages the inbound flow of client communication to support our product users day to day needs. A Technical Support Specialist is responsible for: Responding to inbound calls, emails, and live chats during dedicated business hours Providing First Call/Email/Chat Resolution as often as possible Providing thorough responses to resolve customer inquiries in one contact Providing outstanding customer support in all channels Displaying professionalism in all written...

  • android
  • customer support
  • ios
Remote Job

Sr. Manager of Talent Management

ReCharge Payments
  • 4 years ago
  • Location : USA

Headquarters: Santa Monica, CA URL: http://rechargepayments.com/about Overview With over 10,000 online merchants launching subscriptions and over 1,000,000 subscribers powered by ReCharge, we have a lot of store owners to support. Our mission to make repeat orders easier began five years ago as a bootstrapped startup and today we're at the forefront of recurring billing software with over 200 remote-first employees around the globe processing hundreds of millions of dollars in sales every month. We’re experiencing rapid growth, want to be the best remote employer for the world's top talent and continue to put our people first. We’re looking for a Sr. Manager of Talent Management to build, design, test and iterate our talent management processes, programs and systems to drive an exceptional employee exper...

  • project management
  • architecture
  • customer service
  • hris
  • program management
Remote Job

Customer Success Manager

Publitas.com
  • 4 years ago
  • Location : Anywhere

Customer Success Manager (SaaS, Location Independent) Create customer value. We believe that business growth starts with a fantastic product that people want to use. And with Publitas, we aim to create an exceptional experience for shoppers by publishing beautiful catalogs online. We also give our customers, leading retailers such as Williams Sonoma, the personal service they deserve, which has earned us their trust and loyalty. As a result, we gained a 70% market share in the Netherlands and more than 1400 customers worldwide. We’re looking for a dedicated and passionate Customer Success Manager to help us develop and increase our customer value. You’ll be part of our international customer team working alongside our Customer Acquisition, Customer Support, and Product team....

  • marketing
  • saas
  • customer success
Remote Job

Business Analyst

Empire Flippers
  • 4 years ago
  • Location : Global

When you first come on board as a Business Analyst, you will start learning more about our business before jumping into the job. You will learn everything there is to know about thedifferent kinds of customerswe serve in our audience. You will become well versed in all of our processes, from how our deposit system works all the way up to the intricacies ofstructuring a business acquisition.Once you have the basics down, you will use the phone, chat systems, and email to communicate with our audience and will have access to our backend support systems through HubSpot, Zendesk, and our new Platform we’ve recently launched.You might be wondering, though … what will your daily work routinereallylook like once you’re up and going?Here is a li...

  • business analyst
  • customer service
Remote Job

Head of Marketing

Bearer
  • 4 years ago

The team Since the beginning of the journey, our aim has been to build a multicultural team all around the globe. With 15 people in the team, we have Bears in France, US, UK, Thailand, Netherlands, and South Africa working closely together. Being remote is part of our DNA and at the core of our culture. Even though we all work from different locations, we make sure to spend as much as possible time together by organizing quarterly off-sites (when flying is an option 😅). Your mission For our first hire in Marketing, we're looking for a builder! Your strong expertise in product marketing will help you to develop a strong go-to-market strategy and own the messaging and positioning to drive interest in Bearer. Responsibilities Understand...

  • product marketing
  • customer marketing
  • marketing strategy
Remote Job

Customer Advocate

Biteable
  • 4 years ago
  • Location : Global

Headquarters: Hobart, Tasmania, Australia URL: https://biteable.com/ Biteable is searching for a driven customer advocate to focus on accelerating sales and fighting for our customers. We are looking for a bold self-starter, someone who’s inspired to pick up a phone (really a laptop with Zoom) and follow up with new users, and takes ownership of converting leads to customers.  If you’re a curious, outgoing person with a track record of helping customers see value in SaaS product, this is an opportunity to get into a fast-growing, fun company, and help build a new team from the ground up. We're excited to meet you.  All about you  You love talking to customers and are interested in video. You want to help people reach their audience and grow their business with video. Helping people purchase tool to make beautiful vid...

  • customer service
Remote Job

Customer Support Specialist

bitmex
  • 4 years ago
  • Location : EMEA Only

Overview The role of the Customer Support Specialist- Europe is to assist our users during the allocated time zone via a number of channels - including but not limited to - our CRM (Freshdesk), the BitMEX Trollbox, Reddit and Telegram.  This role will be supporting the European time zone(s) but must be based in an area outside of the United States and Korea.  You will be required to continuously identify and evaluate customer needs in order to achieve the highest quality of customer satisfaction. You will be expected to monitor the community for any emerging issues and bring forward any feedback or proposals you come across. This position is ideal for somebody who would enjoy being the face of the company, helping people and establishing/maintaining strong relationships with our customers. About the Customer Support Team We are a young, passionate and fast growing team with members all over the world deliver...

  • customer support
  • Korean
  • cryptocoins
Remote Job

Customer Success Manager

EdCast
  • 4 years ago
  • Location : USA Only

Who we are EdCast is an AI-powered knowledge cloud for unified discovery, knowledge management, and personalized learning. Our award-winning Learning Experience Platform (LXP) is used globally by Fortune 500 companies and government organizations to solve the discovery, curation and recommendation problems of content fragmentation across external, internal, and tacit knowledge sources. In addition to the LXP, our company’s solutions include MyGuide and Leapest by EdCast Marketplace. Our mission is to democratize learning. Often called the “Netflix of Learning” our goal is to provide frictionless access to knowledge for our enterprise and association customers making learning “the way we work”. Our goal is to help re-skill and upskill the globe to meet the demands of a rapidly changing digital world in the 4th Industrial Revolution. EdCast is founded at Stanford University and headquartered in the heart of Silicon Valley, with growing operations...

  • customer success
  • tech sales
  • enterprise learning
Remote Job

West Coast Customer Support Engineer

Retail Zipline
  • 4 years ago
  • Location : USA Only

Are you passionate about helping retail companies revolutionize the way they do business? Are you looking for a career that allows you to work with the world's best-known brands and Fortune 1,000 leaders? Our mission is to bring retail operations out of the dark ages and give companies effective tools that their employees love to use. You will help improve the way that this 4.4 trillion dollar industry communicates with its store employees and save them from sad, slow, inefficient systems (think fax machines, voicemails, and the postal service). People deserve better!  We need your help to make this happen.  We are an early stage, well-funded company. We have awesome investors, great customers and are looking for a Customer Support Engineer to help us ensure our customers are successful with our product. For this role, we are looking for someone who will provide top-notch service while simultaneously improving the overall customer service process. Your job is to techni...

  • rails
  • operations
  • support
Remote Job

Customer Solutions Engineer

Scality
  • 4 years ago
  • Location : USA Only

You:  - are an experienced Linux expert looking to learn more about emerging technologies; - thrive in a challenging and gratifying environment; - are looking for a company that shares your values of team spirit and working with fun people - have an understanding of enterprise data centers and want to be involved in rolling-out  cutting-edge storage infrastructures; - want to be a part of the “bigger picture” around solutions delivery.    You are one of us: join Scality’s team of Customer Solutions Engin...

  • linux
  • perl
  • shell