Customer Support Work From Home Jobs

Explore & apply to the latest remote Customer Support jobs.

Categories

Programming
Design
Content Writing
Sales & Marketing
Customer Support
HR & Recruitment
Finance & Legal
Product
Business & Management
System Administrator
Others

Subscribe job alerts

Customer Support Remote Jobs

Showing 4681 to 4710 of total 4833 entries
Remote Job

Customer Success Lead

CoderPad
  • 4 years ago
  • Location : USA Only

CoderPad is on a mission to fix the technical interviewing process. By focusing on the candidate experience and building a product that allows interviews to be done in whichever language the candidate is most comfortable, we make it easy to quickly get a quality signal of an engineer’s skills. More than 1,500 companies have conducted over 2.5 million CoderPad interviews since our launch in 2013.   What does a Customer Success Lead at CoderPad do?   As our first Customer Success Lead, you’ll be responsible for building and maintaining relationships with our top customers. You’ll work hard to ensure they are happy using the CoderPad products, leveraging the right features and having smooth onboarding and renewal experiences. This role reports to the CEO.   Sample Projects: Creating a playbook for managing accounts, ensuring feature adoption and driving customer happiness...

  • saas
  • customer success
Remote Job

Customer Support Representative

PrimeGov
  • 4 years ago
  • Location : Anywhere

At PrimeGov we are passionate about local government, especially those that want to do better. We provide software solutions to help unlock the potential of municipal governments and promote transparency to empower citizens and help them to engage with government.   With a strong market need, and a fast-growing organization, PrimeGov is looking for Customer Support Representatives to help us on our mission to be the #1 trusted technology for government. This role will assist with evening meeting support for our customers. This is an independent contractor role that pays $20/hour, with hours as needed, up to 20 hours/week.   How you'd make an impact: Learn the ins and outs of our meeting platform Act as a subject matter expert on the platform for our customers Own pre-meeting suppor...

  • customer support
Remote Job

Customer Success Manager

Cloudbees
  • 4 years ago
  • Location : USA Only

Our Customers Develop Software at the Speed of Ideas CloudBees is powering the continuous economy by offering the world’s first end-to-end continuous software delivery management system (SDM). For millions of developers and product teams driving innovation for businesses large or small, SDM builds on continuous integration (CI) and continuous delivery (CD) to enable all functions and teams within and around the software delivery organization to best work together to amplify value creation. CloudBees is the continuous integration (CI), continuous delivery (CD) and application release automation (ARA) powerhouse built from the commercial success of its products and its open source leadership as the largest contributor to Jenkins and a founding member of the Continuous Delivery Foundation (CDF). With a globally distributed workforce of more than 500 employees, the company reflects the global nature of the DevOps movement. We believe in walking the talk! F...

  • open source
  • customer success
Remote Job

Customer Success Engineer

ThreatConnect
  • 4 years ago
  • Location : USA Only

Company Description Designed by analysts but built for the entire team (security operations, threat intelligence, incident response and security leadership), ThreatConnect’s intelligence-driven security operations platform is the only solution available today with intelligence, automation, analytics, and workflows in a single platform. With ThreatConnect, organizations can centralize their intelligence, establish process consistency, scale operations, and measure their effectiveness in one place. To learn more about our threat intelligence platform (TIP) or security orchestration, automation, and response (SOAR) solutions, visit ThreatConnect.com. Job Description We're looking for a talented and experienced Customer Success Engineer (CSE) that can hit the ground running in a fast paced, quickly evolving environment. The position will report to the VP of Product Management and will provide so...

  • customer support
  • linux
  • malware
Remote Job

Developer Support Engineer - West Coast

Stripe
  • 4 years ago
  • Location : USA Only

Deliver incredible experiences to Stripe users. As a member of the Support team at Stripe, you'll work with Stripe’s users from fledgling start-ups to Fortune 500s, including companies like Lyft, TED, WolframAlpha, and the Electronic Frontier Foundation. You'll work with a highly collaborative and mutually supportive team to help people building their business with Stripe make the best use of what we have to offer, then use those interactions to influence what we build next. Stripe gets a lot of praise from developers because we make their job easy when it comes to building paid products. The Developer Support team interacts with developers using Stripe more than anyone else at the company, so your role will have a significant impact on what Stripe is known for and values most. Our work is measurable and has a significant impact on our goal to increase the GDP of the Internet. When we do our job well, people all over the world are able to launch and grow...

  • fullstack
  • documentation
  • support
Remote Job

Customer Experience Specialist

Universe
  • 4 years ago
  • Location : Anywhere

Universe is the world's first website builder designed for mobile phones. Our mission is to empower everyone to build the internet, starting with serious websites built in under a minute.    We take support seriously. It's the human face of Universe. We believe that every support ticket is an opportunity to convert a frustrated, confused, or curious customer into a delighted, long-term champion of our company.   We're looking to add a new customer experience wiz to our support team. This person will work with our customers to help solve their problems, walk our customers through the first steps of creating a site they can share with the world, and surface learnings from one-on-one interactions to the team.   We're looking for someone who can turn a frown into a smile. In this role you'll have the freedom to deliver a delightful experience and...

  • customer experience
  • websites
Remote Job

Community Manager

Assurance
  • 4 years ago
  • Location : Anywhere

About Assurance At Assurance we are disrupting the antiquated and inefficient world of insurance and financial services. Our team of world class software engineers, data scientists, and business professionals are modernizing how people obtain and manage their financial life all through our powerful platform ecosystem. We are rapidly growing as we expand our product offerings and global footprint, and this growth continues to present new and exciting challenges as we push our industry into its future. We eliminate waste throughout the industry and calculate the complex into simple, valuable solutions to improve people's lives. We are humble, driven, and committed to improving the lives of millions.    About the Person  A core part of what we’re building at As...

  • customer success
  • community management
Remote Job

Junior Support Specialist

Leadfeeder
  • 4 years ago
  • Location : Europe Only

Who are we? Leadfeeder is a fast growing international SaaS startup, headquartered in Helsinki. We are on a mission to bring web intelligence into business. Simply put, Leadfeeder helps companies know more about their website visitors, which enables them to convert promising visitors into sales leads. Currently, Leadfeeder is a buzzing remote international team of 80+ people and more than ten nationalities, and we are hiring many key people around the world to strengthen our rapid growth. Your responsibilities as a Junior Support Specialist Customer experience is the heart of our success. We believe that stellar customer support is crucial to the customer experience. In broader terms: empower the customer by giving rapid & insightful answers with a human touch. We also believe that modern SaaS customer support is not ‘just’ troubleshooting; it is a key part of Marketing, Sales, Branding, Customer Success, and much mor...

  • technical support
  • B2B/SaaS
Remote Job

Customer Team Lead

Publitas.com
  • 4 years ago
  • Location : Europe Only

Increase customer value and grow with us. We believe that business growth starts with a fantastic product. A product that people love to use and that inspires them. If you feel the same, you can join us on our mission to inspire people across the globe with online catalogs and beautiful shoppable experiences. We give our customers—leading retailers such as Williams Sonoma—the personal service they deserve. That has earned us their trust and loyalty. As a result, we gained a 70% market share in the Netherlands and more than 1400 customers worldwide. Our customer team of five is the face and voice of all this success. Katarzyna and Jully support and help our customers on the frontstage. Inge, Elke, and George manage...

  • saas
Remote Job

Senior Manager, Enterprise Customer Success

Pagerduty
  • 4 years ago
  • Location : USA Only

Together we’re building a company that will endure and products people will love for generations to come.    We believe that people do their best in a culture that fosters inclusion, innovation, and success. Our values - Champion the Customer, Take the Lead, Run Together, Ack + Own and Bring Yourself - serve as the foundation of our collaborative and dynamic culture.    Whether it’s conducting a retrospective, participating in our monthly Hackdays, cranking out a new product feature, supporting our two PagerDuty bands, or doing our day to day work, Dutonians live and breathe these five values every day. Together, we solve real customer issues and fulfill our mission of connecting teams to real-time opportunities and elevate work to the outcomes that matter.   Solve for what’s next—at PagerDuty.   Why We Need You  

  • saas
  • customer success
Remote Job

Technical Support Manager - EMEA

GitHub
  • 4 years ago
  • Location : Europe Only

We're looking for a support team manager to help lead our passionate, distributed technical support staff and work with them to solve users' problems. The Technical Support Manager will work with their team members to guide and serve them – to keep the team and everyone on it happy and productive. The manager will also work side-by-side with the team answering emails and helping to resolve users' issues as quickly and awesomely as possible. Our Technical Support team handles questions about Git and GitHub workflow, GitHub Pages, our API, GitHub Actions and Packages, and much more. Our support teammates have excellent writing skills: stellar grammar, charming written personality, and the ability to explain complicated things simply. We measure our success in swiftness, accuracy, and clarity. The Technical Support Manager will report to the Director of Developer Support, who will help them maintain open lines of communication among team members and help kee...

  • git
  • management
  • technical support
Remote Job

WordPress Support Engineer

Kinsta
  • 4 years ago
  • Location : USA Only

Kinsta is a modern cloud hosting company focused on WordPress hosting. We run our services on cutting edge technology and we are proud of the level of support we offer to our customers. Our talented and motivated team is scattered across the globe with team members hailing from every continent but Antarctica! We're constantly on the lookout for great talent to join our awesome team. If you’d like to become part of the Kinsta family, hit apply! Our client base is growing steadily and we’re looking for a competent Support Engineer with exceptional communication skills who can provide enterprise level technical support to our customers via our support system. Our support team works with our customers using chat and email (we use Intercom.io exclusively for these purposes). As a Kinsta Support Engineer you will: Take ownership of issues reported by customers and see problems through to resolution. Research, troubleshoot, and identify solutions to reso...

  • customer support
  • php
  • wordpress
Remote Job

Customer Success Manager

Time Doctor
  • 4 years ago
  • Location : USA Only

We want to hire someone who has several years' experience in providing a seamless and personal onboarding and launch experience for customers using B2B software.  This is a full-time role. You'll need to be able to work in Pacific Standard Time (PST GMT-8) and use our time-tracking software while at work. For this role, you'll be assisting the customer success manager to: Onboard large teams; Develop relationships with large clients; Set up regular calls with clients to find out if they're meeting their goals while using the product, to suggest improvements and share product knowledge; Prepare and present executive business reviews; Minimize churn by detecting warning signs and proactively reaching out to prevent it; Look for growth opportunities within other departments; and Have face-to-face meetings with larger clients in your area. ...

  • saas
  • jira
  • customer success
Remote Job

Customer Support Director

Sureify
  • 4 years ago
  • Location : USA Only

Sureify is a growing (~80-person) enterprise software startup that drives digital sales, service and customer engagement between insurance companies and their customers by incorporating web & mobile applications into the insurance product experience. Several well-known insurers (including Principal Financial, AAA Life, and Vantis) are using Sureify to help deliver modern digital experiences for their customers. We are looking for a Customer Support Director to grow and lead our Customer Support team. You will partner with the Head of Customer Success to organize and manage a world-class support organization for Sureify. This is a great opportunity for someone with executive and/or entrepreneurial aspirations as you will work closely with senior management, product, sales, customer success, and other teams as we manage the growth of the company and our product line. We are looking for someone who has seen how mature customer support teams operate thus can help Surei...

  • customer support
  • saas
Remote Job

Customer Support Specialist

Trifecta Retail Ventures
  • 4 years ago
  • Location : Canada

Headquarters: Helsinki, Finland URL: https://trifecta.vc/ COMPANY DESCRIPTION: Our mission at Trifecta Retail Ventures is to offer the most exciting way to discover and get brand named merchandise while offering brands a powerful way to build brand awareness & increase sales without jeopardizing their pricing power. Our fun & exciting shopping platforms are used by millions of US shoppers. Our unique business model has allowed us to form strong partnerships with the world’s leading brands and retailers like Walmart, who are today using our platforms to move their inventory. DealDash is an e-commerce company which was founded in 2009. A fair and honest alternative to bidding fee auctions, it’s the longest running and most trusted provider in its category. The team is made up of highly-motivat...

  • customer service
Remote Job

Senior Mortgage Underwriter

CrossCountry Mortgage, LLC.
  • 4 years ago
  • Location : USA

CrossCountry Mortgage is more than a mortgage! When we started in 2003, our President and CEO Ronald J. Leonhardt, Jr., had the vision to become a nationwide full-service lender that could provide more to customers - meeting their needs, being there every step of the way, and making home ownership dreams possible and affordable. We're continuing to expand our nationwide footprint, and we're not stopping any time soon! We Care! CrossCountry Mortgage offers eligible employees a robust benefits package including medical, dental, vision, as well as a 401K with an employer match! We also offer company provided Short-Term Disability, Employee Assistance Program and a Wellness Program. Our Corporate office also enjoys a casual dress code, an on-site market cafe, and an upbeat working environment! Position Overview: This is a remote position. The Senior Mortgage Underwriter will be responsible for underwriting...

  • mortgage underwriter
  • business management
  • customer service
Remote Job

Client Advocate

Clear Function
  • 4 years ago
  • Location : USA Only

Looking for an entry-level Client Advocate working with Clear Function leadership to coordinate client sales activities, including proposal support, onboarding and followup for new, existing and previous clients. Local candidates preferred in Memphis, TN area, though remote is possible in Central, Eastern, Mountain timezones.  Job Sponsorship not available. Requirements Highly personable Excellent writing skills, including spelling and grammar Excellent communication skills, including phone Good at recording and conveying details High empathy Tech Savvy Highly motivated, self-starter Nice To Have Familiarity with contracts Sales experience

  • customer service
  • onboarding
Remote Job

Service Desk Analyst

TaxJar
  • 4 years ago
  • Location : USA

Headquarters: Remote URL: https://www.taxjar.com/jobs/#postings TaxJar is the leading technology solution for busy eCommerce sellers to manage sales tax and is trusted by more than 20,000 businesses. Our mission is to make e-commerce easier for everyone.  Our Core Values:  We do the right thing for our customers We're a team, built on trust We're proud to be remote. We're in control of our own destiny TaxJar’s remote-only team is growing quickly. We’re currently looking for a Service Desk Analyst - Contractor who wants to make a difference on a growing Customer Services team.  The Service Desk Analyst - Contractor is part of a high volume, email support team that is the first line of contact for...

  • tech support
  • ecommerce
  • customer service
Remote Job

Customer Support Representative

LawnStarter
  • 4 years ago
  • Location : USA Only

LawnStarter is a fast growing, profitable startup headquartered in Austin, Texas and we recently announced a $10.5 million growth round of funding. We’re anticipating one of our most exciting years yet and are looking for problem solvers who are passionate about delivering exceptional support experiences to join our expanding Phone Support team for the upcoming Spring and Summer seasons. This is a remote, full time (40 hours a week), temporary position with the possibility of extended or even full employment based on your performance through the Spring and Summer of 2020. This is your opportunity to be a part of something awesome, that you’ll be able to help shape the future of, while working with a wonderful team of peers. Details Position starts at $11 per hour Our current Phone Support hours are 6 AM - 10 PM CST, Monday - Friday, and 8 AM - 5 PM CST, Saturday - Sunday (These are subject to change based on the needs of ou...

  • customer support
  • zendesk
Remote Job

Linux Cloud Support Engineer

Platform.sh
  • 4 years ago
  • Location : Europe Only

As an EMEA based Linux Cloud Support Engineer you will be responsible for assessing the nature of product or service issues and resolving support problems for customers and partners through support tickets, live chat, and occasional voice calls. Don’t let the word “Support” fool you - this is not a typical call center role. Our customers are technically sophisticated and once a question gets to us search engines have failed to provide an answer. On any given day, you’ll be applying your knowledge of Linux with technologies like MySQL, DNS, CDNs, SSL, Redis, various programming languages, replication, integration with other systems and much more. Expect to learn something new every day. Successful employees will collaborate with other team members, meet deadlines and test new ideas, tools, and tactics. We are looking for motivators and go-getters who will improve our processes, our products and ourselves. As one of our Cloud Support Engineers,...

  • git
  • linux
  • php
Remote Job

Customer Support Specialist

Drops
  • 4 years ago
  • Location : Europe Only

Hello there! Do you have a soft spot for bootstrapped, profitable companies with a meaningful, globally utilised product? Would you like to work within a small, super-capable team in a refreshing work environment? Would you like to work on an application that is changing the way we learn and communicate? You might just be the perfect fit for our new Customer Support opportunity here at Drops! About us: Our goal at Drops is to ensure effective language learning through a delightful, seamless, gamified experience. We strive to be the #1 app for vocabulary learning and we’re very much on the way there! Our app has been live on the App Store for over 3 years, covering 37 languages, serving 20 million users across the globe and has been featured on both the App Store and Play Store multiple times. We were super chuffed to be awarded

  • customer support
  • mobile
  • zendesk
Remote Job

Support Engineer (U.S)

Abstract
  • 4 years ago
  • Location : US

We’re looking for Support Engineers to join Abstract’s Customer Support team. The best candidates will be driven to put the customer’s experience front and center and focus on providing high quality, personalized support to Abstract users. You’ll work alongside other Support Engineers and across departments as the voice of the customer to ensure Abstract is continually learning and growing from customer feedback, questions, and technical challenges.Abstract is headquartered in San Francisco but many of our teams and roles are remote-first (US-based only at this time). If you have a passion for rolling up your sleeves and have a strong, team-player mentality, we’d love to hear from you!Abstract is a design workflow platform for teams to version, manage, and collaborate on design files. Since launching in July 2017, over 5,000 design teams across 75 countries have adopted Abstract, including teams from Cisco, Intuit, Pandora, Wayfair, Salesforce, Instacart, OpenTable, and...

  • SaaS
  • Database Implimentation
  • GIT
  • Sketch
  • SQL
Remote Job

Principal Support Engineer

MemSQL
  • 4 years ago
  • Location : USA Only

Position Overview Our customers are at the forefront of some of the most interesting data in the world, using MemSQL to push the boundaries every day. To do this well, they leverage the expertise of our Support Engineering Team, composed of technical subject matter experts on the frontlines of critical customer issues.  Our Escalation Engineers are our go-to resource for our most challenging customer cases, which can include technical complexity or politically charged escalations. They are the ones that are able to take ownership of any customer issue and see it through to resolution. In this Escalation Engineering role you should expect to be delving deep into database engine internals and memory allocators, investigating Linux performance or host configurations to see how they might be impacting the database, or troubleshooting complex SQL query behavior, all in the name of resolving critical customer or product issues. As a member of our Supp...

  • AWS
  • linux
  • sql
Remote Job

Customer Success Manager

AppFollow
  • 4 years ago
  • Location : Europe Only

AppFollow is an App Monitoring, App Store Optimization, and Customer Support platform. Our main goal is to ease the everyday routines of app developers, product managers, marketing teams, customer support etc. AppFollow is a set of tools we bring to our users all around the globe so they can become more productive. And happy! As a Customer Success manager you will partner with our customers to deliver predictable outcomes and experiences as well as predictable growth for their business by using AppFollow products. At AppFollow, Customer Success manager understands customer outcomes through ongoing collection and analysis of data and feedback and turn this into onboarding and retention strategies as well as feed into the product road map. You’ll be involved in all aspects of support, account management, demonstrating the product, educating customers and more. All team members look to customer success for input across all key decisions.

  • sql
  • customer success
  • B2B/SaaS
Remote Job

Customer Service Surveyor

Hotel Shopping Network
  • 4 years ago
  • Location : Work From Anywhere

This is a nationwide/remote position. National hospitality training company is seeking part-time contractors to perform sales and front desk quality control surveys. Successful applicants will contact the hotels via telephone and score and critique the manager or agent’s selling skills. Ideal position for prior hotel sales managers or front desk agents who wish to work from home while remaining within the hospitality industry. We provide all new contractors with initial orientation sessions. We also provide our customized front desk software, which allows the calls to be easily scored and critiqued. Our contractors enjoy a part-time, flexible schedule.Hotel Shopping Network(HSN) works directly with hotels providing mystery shopping feedback for their Front Desk and Group Sales Agents. HSN provides customer service skills training and coaching. HSN hires mystery surveyors who are self-starters and who want to be self- employed. Frequently HSN’s applicants for this con...

  • Microsoft Office
  • communication skills
  • CUSTOMER SERVICE
  • Reliable
  • Highly Professional
Remote Job

Customer Service Representative

TTEC
  • 4 years ago
  • Location : USA

Join our TTEC work from home customer service representative team if you reside 46 out of 50 states. We cannot accept applications for residents of CA, HI, IL or NY or outside of the United States.We're hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a Work from Home Customer Service Representative .Accepting digital applications for your protection and the protection of our employees: Apply online to connect with us.Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business - and it's more relevant than ever before in today's environment. We know we're stronger together, working towards a purpose that matters. As TTEC team members we lift each other up, deliver smiles, and support our communities. Join us in our commitment to deliver amazing experiences. About TTEC: We help global brands provide a great experience to their cu...

  • customer service
  • customer experience
Remote Job

Customer Support Advocate

Airtable
  • 4 years ago
  • Location : US Only

Airtable is seeking enthusiastic Customer Support Advocates to enable our customers! We're looking for an individual contributor who is highly empathetic, eager to understand underlying issues, and whose passion is providing people actionable solutions. Note: New hires in Texas may join our full-time team immediately, while all other U.S. candidates will be offered contract positions for 6 months before being evaluated for a full-time role. The right person won’t just field questions, but will use our support platform as a vehicle to constantly improve on how Airtable meets customer needs. This role requires a love of learning, deep curiosity, and clear-writing skills. The right customer solution won't always be obvious, but you see this as part of the fun! Airtable users span every industry and every function—they are cattle farmers, Fortune 500 companies, and city governments—which means our Customer Support Advocates will be supporting a diverse...

  • customer support
  • technical support
Remote Job

Technical Support Agent IT/EN

5CA
  • 4 years ago

Let’s start by saying this: forget everything you know about Customer Support. At 5CA we like to do everything a little bit differently. A little bit geekier. A little bit more our own way. Can you help us provide our clients with the best customer support they have ever seen? The client that needs you is a well-known company in the field of high-end computer hardware and software. In this position, your main objective is to assist customers who have used our clients’ products, and who now need help with the operation of their hardware and software. You do this by answering emails and providing phone support. Before you even start, we will make sure that you get a complete, and detailed training, to get you started on your way. After that, you’ll have your Project Lead to help you do your job well, and your Team Lead will be there to make sure you are comfortable and happy in your job.

  • customer service
  • technical support
  • Italian
Remote Job

Account Executive

BrandBastion
  • 4 years ago
  • Location : USA Only

This is a full-time remote position. Are you solution driven, highly organized, ambitious and passionate about social media and taking excellent care of customers? Do you have experience with account management, a proactive attitude and do you thrive in a fast-moving environment? Then you may be our new Account Executive! We are looking for a new member to join our Customer Success Team to manage a portfolio of our existing clients (some of the greatest brands out there!) and to help with the onboarding of new clients. BrandBastion transforms the way brands deal with social engagement. Our proprietary technology automates the management of millions of social interactions every day, while maintaining the personal quality of one-on-one conversations. Our technology combining artificial intelligence, machine learning and human expertise runs in the background creating an open and free environment for discussions, offering blazing fast customer responses,...

  • customer success
  • Digital advertising
Remote Job

Order Management Specialist, Customer Care

Articulate
  • 4 years ago
  • Location : USA Only

Do you want to be part of an energetic and fun software company where your work has a real impact? We’re looking for a Customer Care Advocate who can play a critical role in supporting Articulate’s revenue stream from quote to order.   As a Customer Care Advocate, you’ll execute various sales support, customer service, and subscription management responsibilities for both customers and our internal teams. You’ll be primarily helping our Sales, Success, and Finance teams to meet customer needs throughout the complete sales cycle while maintaining revenue integrity throughout the order management process.   You'll ensure customers can transact quickly and efficiently by facilitating orders, point-of-sale transactions, provisioning, supplier setup requirements, and executing agreements. Additionally, you’ll support the customer’s ongoing account management needs, including subscription changes and renewals.  

  • customer support
  • saas
  • salesforce