Customer Support Work From Home Jobs

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Customer Support Remote Jobs

Showing 4651 to 4680 of total 4832 entries
Remote Job

Project Management Talent Community

R&Q
  • 4 years ago
  • Location : USA Only

As we are moving through uncharted territory, one thing that will remain consistent is the mission of R&Q Solutions: R&Q improves people's lives. We accelerate the success of medical device, IVD, and combination product companies by providing industry-leading regulatory and quality consulting solutions. We exist to promote economic growth through regional partnerships, provide a rewarding place to work, and improve our communities.   Providing world-class consulting services in a remote capacity is nothing new for R&Q Solutions as our consultant base is spread across 40 of our 50 beautiful states.  We remain committed to growing and engaging our talent network through these changing times.  While the upcoming weeks and even months remain unpredictable, we are continuing our REMOTE interview process and invite you to submit your information if you have an interest in learning more about our organization.     We will be intervi...

  • consulting
  • project management
  • community
Remote Job

Customer Support Advocate, Night Shift

GoCardless
  • 4 years ago
  • Location : Anywhere

Remote Night shift (12.00am to 9.00am BST) Go the extra mile to delight our customers. GoCardless is growing fast. We’ve built a world-class product that opens up Direct Debit to small and medium-sized businesses across the UK, Europe and now Australia! Thousands of businesses already rely on us to handle their payments, and hundreds more join us every week. We're looking for bright, empathic people to join our night team on the Monday to Friday 12.00am to 9.00am (BST) shift and provide first-rate support and guidance to our UK, European, North American and Australian users. This is a remote role. The role We pride ourselves on listening to our users and doing everything we can to solve their problems. As a member of our Support team, you'll represent the customer's voice across the company. As your knowledge and experience grows, you’ll ha...

  • customer support
  • startup
Remote Job

Inventory Support Specialist

Dealer Inspire
  • 4 years ago
  • Location : USA Only

ABOUT US: Dealer Inspire (DI) is a leading disruptor in the automotive industry through our innovative culture, legendary service, and kick-ass website, technology, and marketing solutions. Our mission is to future-proof local dealerships by building the essential, mobile-first platform that makes automotive retail faster, easier, and smarter for both shoppers and dealers. Headquartered in Naperville, IL, our team of nearly 600 work friends are spread across the United States and Canada, pushing the boundaries and getting **** done every day, together. DI offers an inclusive environment that celebrates collaboration and thinking differently to solve the challenges our clients face. Our shared success continues to lead to rapid growth and positive change, which opens up opportunities to advance your career to the next level by working with passionate, creative people across skill sets. If you want to be challenged, learn every day, and wo...

  • marketing
  • microsoft
  • support
Remote Job

Customer Success Lead

AgileMD
  • 4 years ago
  • Location : USA Only

As Customer Success Lead at AgileMD, you will guide customers through achieving the highest impact to improving patient care and hospital operations. You will be the eyes and ears for AgileMD and serve as the voice of our customers internally. You will also be an expert advisor to our customers on evolving medical practice with advanced clinical software. Help us keep pace with our fast-growing list of customers including Johns Hopkins Medicine, University of Colorado Health, University of Chicago Health, John Muir Health, University of California San Francisco, and more. Your responsibilities will include Leading AgileMD’s end-to-end implementation and client relationships at health systems, working closely with clinical and executive teams across multiple departments (.e.g. Nursing, Emergency Medicine, Hospital Medicine, Oncology, Pediatrics, Ambulatory, etc.) Managing the handoff from sales to customer success, helping identify and al...

  • customer success
  • healthcare
Remote Job

Customer Success Manager

Inventory Planner
  • 4 years ago
  • Location : Europe

Headquarters: Paris, France URL: https://inventory-planner.com The Customer Success Manager will be the point person for on-boarding new accounts, supporting current users, and communicating with the IP team to trouble-shoot. This person will conduct demos and live calls with new customers to ensure full understanding and use of the software.The Customer Success Manager contributes to support documentation and videos. Ongoing tracking of feature requests also ensures that Inventory Planner focuses development on what is needed by and will benefit the largest number of users. Inventory Planner is a fully remote team. The Customer SuccessManager needs to be available Monday-Friday during the work day in Europe. This person must be comfortable with prioritizing a variety of tasks in a fast-paced environment.Requirements

  • ecommerce
  • project management
  • customer experience
Remote Job

Customer Success Project Manager

MURAL
  • 4 years ago
  • Location : Anywhere

MURAL is on a mission to inspire and connect imagination workers globally. MURAL is a digital workspace for visual collaboration. Our platform and services enable innovative teams to think and collaborate visually to solve important problems. People benefit from MURAL’s speed and ease of use in creating diagrams, which are popular in design thinking and agile methodologies, as well as tools to facilitate more impactful meetings and workshops. Global enterprises including IBM, USAA, E-Trade, Intuit, SAP, Atlassian, Autodesk and GitHub have embraced visual collaboration to align their teams, plan in real-time, speed up decision making, reduce travel costs and accelerate a culture of innovation. MURAL’s certified enterprise-class cloud-b...

  • saas
  • project management
  • customer success
Remote Job

Deputy Advertising Director

Run the World
  • 4 years ago
  • Location : USA

Who We Are Run the World is an all-virtual, progressive firm founded to make an impact on elections and organizations that want to change the world. We provide cutting-edge digital and mail fundraising and persuasion and acquisition advertising while creating a company that is great to work with and within. Our clients include progressive political campaigns, organizations, and nonprofits across the country. Founded by one of the most successful fundraisers in the country, we have the experience and a proven track record of taking campaigns and turning them into movements. We are a group of passionate people committed to a set of values that guide the way we work and the difference we want to make in the world. We are currently seeking applicants for a Deputy Advertising Director to start early summer of 2020. This is a remote position.  The Deputy Advertising Director is a full-time, benefits-eligible position. For more information...

  • advertising
  • animation
  • editing
  • customer service
Remote Job

Customer Support Representative

Juni Learning
  • 4 years ago
  • Location : USA

Headquarters: San Francisco, Remote URL: https://junilearning.com Are you passionate about prepping kids for life and inspiring the next generation of engineers, designers, and builders? Juni is a massively distributed university for kids, starting with Computer Science. We bring the best instructors, curriculum and platform to students around the world who want to prepare for the future. Juni is backed by Y Combinator and angel investors including Arielle Zuckerberg, and the company was recently featured in Forbes, Fortune, and TechCrunch. Our team was founded by two Stanford alumni and ex-Googlers, and is headquartered in San Francisco.  We are hiring Customer Success Representatives to help us reach more students and families worldwide. We’re looking for amazing folks who love supporting customers throughout their lifecycle and are excited about our mission....

  • counselor
  • customer service
Remote Job

Senior Engineer, Customer Success and Billing

Auth0
  • 4 years ago
  • Location : Anywhere

Auth0 is a pre-IPO unicorn. We are growing rapidly and looking for exceptional new team members to add to our teams and will help take us to the next level. One team, one score.    We never compromise on identity. You should never compromise yours either. We want you to bring your whole self to Auth0. If you’re passionate, practice radical transparency to build trust and respect, and thrive when you’re collaborating, experimenting and learning – this may be your ideal work environment.  We are looking for team members that want to help us build upon what we have accomplished so far and make it better every day.  N+1 > N.   Are you passionate about working in a remote, multi-functional, multicultural team together with other software engineers and non technical specialists - all living in different timezones?   Do you have software eng...

  • backend
  • billing
Remote Job

Onboarding Success Consultant

CommentSold
  • 4 years ago
  • Location : Anywhere

Welcome to the CS Fam    CommentSold is a social commerce platform that modernizes the way retailers connect to online shoppers, including hosting live sales events and managing day-to-day retail operations. Simply, we help online retailers do less and sell more.    Our team is dispersed throughout the US and Canada, which means we value the diversity and unique collaboration that’s fostered through a remote team. We work incredibly hard for our customers, and believe deeply in our platform’s value. We're a high energy, high growth team and we love to win.   At CommentSold, we’re building social commerce tools for retailers to maximize their customer reach and engagement, and streamline their day to day operations. Our social tools are redefining how retailers connect w...

  • consulting
  • ecommerce
  • onboarding
Remote Job

Customer Operations - Talent Community

PointClickCare
  • 4 years ago
  • Location : Anywhere

PointClickCare is the leading cloud-based software provider for the senior care market in North America. Driven by a passion for innovation and technology, we build innovative healthcare technology for seniors and their caregivers that improve their quality of life and well-being on a daily basis. Recently named one of Deloitte’s fastest growing technology companies and Canada’s best managed companies, PointClickCare provides vast opportunities and a great culture for our employees. We believe work is much more meaningful when you're doing it with a higher purpose. For more information on PointClickCare, please connect with us on Glassdoor and LinkedIn.   Are you...

  • healthcare
  • customer operations
Remote Job

Tier 1 Technical Support Agent

ReCharge
  • 4 years ago

Overview With over 10,000 online merchants launching subscriptions and over 1,000,000 subscribers powered by ReCharge, we have a lot of store owners to support. Our mission to make repeat orders easier began five years ago as a bootstrapped startup and today we're at the forefront of recurring billing software with over 200 remote-first employees around the globe processing hundreds of millions of dollars in sales every month. In a Technical Customer Support role based remotely for our Customer Success team, you’ll be responsible for supporting our customers and delivering a world-class support experience. You’ll work closely with store owners to troubleshoot and resolve issues via email, chat, and occasional phone calls. What You'll Do Live by and champion our values: #ownership, #empathy, #simple-solutions. Use your technical expertise and customer service skills...

  • saas
  • technical support
  • ticketing
Remote Job

Technical Support Engineer

CommentSold
  • 4 years ago
  • Location : USA

SUPPORT ENGINEEROur Customer Support team is our frontline view into product usage, documenting and communicating improvement opportunities to the Engineering team. We’re looking for an engineer to join our Internal Development organization, acting as an intermediary between Support and Engineering to resolve technical issues efficiently in the product. This person will live between the customer and product, triaging customer feedback and doing the engineering work to debug and fix immediate issues in the platform.This position is critical for our real time platform success, and folks that would succeed here have an incredible motivation to help people. If the work requires the core engineering team’s experience, our Support Engineer will collaborate and provide insight to the core issues and suggested solutions.In this role, you will

  • devops
  • php
  • laravel
  • css
Remote Job

Software Developer

BCforward
  • 4 years ago
  • Location : USA

Software Developer- RemoteBCforward is currently seeking highly motivated Software Developer- Remote for our client based in Austin, TX.Position Title: Software EngineerLocation: Remote Anticipated start date: 6/8/20206 months with possible extensionNo Sponsorship is provided at this time- Must be W2 Summary: The main function of a software developer is to develop and design web applications and software. A typical software developer is responsible for directing web site content creation, enhancement and maintenance. Provides expertise and direction in the development and/or modification of computer-based scientific, technical, and business software systems. Job Responsibilities: * Uses expertise to design develop, code, test, and debug software. * May work in one or several areas, such as equipment or software design, engineering evalu...

  • java
  • sql
  • customer service
  • web application development
Remote Job

Customer Service Agent

Williams-Sonoma, Inc.
  • 4 years ago
  • Location : USA

*Please note you will be redirected to a job that has a location listed but this is a WORK FROM HOME job so if you are interested in working from home, please apply! Williams-Sonoma Inc. Now hiring! Customer Service AgentsTraining class starting soon!!! Job Description: Why you and why us? Who are our Customer Service Agents ? They are people who truly care about creating a seamless experience for our customers. Agents are trained in taking calls to assist customers with anything from placing orders and facilitating returns, to locating products and scheduling deliveries for all of our Williams-Sonoma brands. If you consider yourself a blend of determination with a heart of gold, THIS.IS.YOUR.OPPORTUNITY. Job Duties: Your day to day Solve the problem efficiently: Quick with quality Make it personal: Take ownership Inspire...

  • customer service
  • data entry
Remote Job

Filecoin China Community Strategist

Protocol Labs
  • 4 years ago
  • Location : Anywhere

Filecoin is not your typical product. It is: a technical protocol, an open-source software project, a cryptocurrency, a decentralized storage marketplace, and a platform. Given the complex and multi-faceted nature of the project, it is important for Filecoin to communicate the mission, roadmap, and challenges of the protocol to our communities, which includes miner, developer, researcher, investor, and storage communities, among others. We firmly believe strong communication and healthy communities will be critical for the longevity of the Filecoin Project.   We seek a Community Strategist to focus entirely on Filecoin’s significant, growing community in China, one of Filecoin’s most valuable markets. This person will cultivate Filecoin’s existing  community by constructing and executing on a community strategy that specifically meets the needs of the Chinese market. Day-to-day responsibilit...

  • crypto
  • community management
  • Mandarin
Remote Job

Senior Customer Success Manager, Northeast

Axon
  • 4 years ago
  • Location : USA Only

Our mission is to protect life. We’re out to make the world a safer place by solving big problems and taking on the public safety challenges of our time. From our company's inception building the TASER device to a full suite of hardware and software solutions, we are focused on providing police agencies with the state-of-the-art devices and services they need to successfully serve and protect us. In the next few years, we're going to eliminate the burden of paperwork in policing, so officers can increase the time they spend building relationships and serving in their communities. We’ll put video at the heart of the police record so our justice system can get to the truth faster. And we won't stop innovating until the bullet is rendered obsolete.   It’s a big mission, but it’s one we’ll pursue relentlessly every single day.    Territory (must be living in territory): Maine, Vermont, New Hampsh...

  • customer success
  • Enterprise
Remote Job

Customer Success Manager - Commercial Content

Veeva Systems
  • 4 years ago
  • Location : Europe Only

At Veeva, we build enterprise cloud technology that powers the biggest names in the pharmaceutical, biotech, consumer goods, chemical & cosmetics industries. Our customers make vaccines, life-saving medicines, and life-enhancing products that make a difference in everyday lives. Our technology has transformed these industries; enabling them to get critical products and services to market faster. Our core values, Do the Right Thing, Customer Success, Employee Success, and Speed, guide us as we make our customers more efficient and effective in everything they do.   The Role   The success of our customers is Veeva's mission and our commitment, delivered by fostering a pro-active partnership and providing best-in-class services. Our Customer Success Management (CSM) team works alongside our Product, Support, Sales, and Services teams to focus our customers to increase the value they...

  • customer success
  • content management softw
Remote Job

Customer Success Director - Life Insurance Operations

Health IQ
  • 4 years ago
  • Location : USA Only

Health IQ is hiring a Customer Success Director that will define and lead the overall operational effectiveness of the business. The ideal candidate is a results-oriented and a data/numbers-driven leader with both strategic and operational experience in a high-growth organization.    Can you "connect the dots" across business functions and accelerate delivery of benefits of highest priority projects and move with speed and action? Do you have a strong desire to professionally develop and mentor your employees? If so, you just might be what we are looking for! Job Description Work closely with leaders across all functions within the enterprise to drive required business changes to improve operational excellence Use data-driven insights that help support strategic and tactical business opportunities, and to measure the overall performance of the business Lead organizational change, define and mana...

  • operations
  • customer success
Remote Job

Customer Success Manager

PresenceLearning
  • 4 years ago
  • Location : USA Only

PresenceLearning is the leading provider of live online special education related services to K-12 schools nationwide. We partner with districts of all types and sizes, including public, charter and virtual schools. Our goal is to understand district needs and match the best qualified experts to each student's unique needs.  Why is this role important? This role will provide you with the opportunity to positively impact the lives of children. PresenceLearning customers are school administrators, but really, students are our customers. Our Customer Success Managers ensure that our schools are treated with care, whether they need assistance adding additional students, need to renew their contract, or need to learn about additional services for their students. Our customers are our most valued asset, and we must ensure they have the best possible experience with PresenceLearning. What will you do at PresenceLearn...

  • education
  • marketing
  • customer success
Remote Job

Support Engineer

Prominent Edge
  • 4 years ago
  • Location : USA Only

Overview   Prominent Edge is seeking a talented and creative Support Engineer to join our team. We are a 100% remote company, so successful candidates must be highly self-motivated and capable of working independently. NOTE: This will initially be a part time, hourly position, but may subsequently provide the opportunity for a full-time employee position.   As a 100% remote company, Prominent Edge employs the best talent across the country. We leverage leading-edge, open source technologies to provide our customers with innovative and cost-effective solutions that provide significant operational value, always striving to exceed expectations. Our highly collaborative culture provides our employees with the opportunity to perform challenging work...

  • javascript
  • node.js
  • Support Engineering
Remote Job

Head of Customer Support

Coastline Academy
  • 4 years ago
  • Location : USA Only

We're looking for an experienced customer support lead to join our team of support specialists. We're looking for someone who cares deeply about people, who can identify and understand the root cause of issues and who is passionate about providing an exceptionally high standard of care - both for our customers and for our team.  As we're currently expanding our team of customer support specialists, we're looking for someone who can help grow this team, refining our best practices and establishing key metrics for success. We're looking for someone who will provide insight and actionable solutions, both to ensure our customers continue to experience a high quality of service, and to help our team members grow and thrive in their roles. Our support team is responsible for hearing customer feedback, answering their questions and addressing their concerns. The Head of Customer Support will distill this information, to help make sure that our priorities are aligned with our...

  • customer experience
  • zendesk
Remote Job

Customer Acquisition Associate

Pathrise
  • 4 years ago
  • Location : Anywhere

What is Pathrise? Pathrise (YC W18) is an online program for tech professionals that provides 1-on-1 mentorship, training and advice to help you land your next job. On top of that, we're built around aligned incentives. You only pay if you succeed in getting hired and start work at a high-paying job first.   Everyday we are expanding our team and our services. We are looking for sharp, scrappy and fun individuals who are ready to jump in (head first) into a new role with us. We are a small team and we love working together to improve our fellows chances of getting the job of their dreams! If this sounds like something you'd be interested in we want to talk to you.   Our Mission We seek to uplift job seekers in their careers and help them fulfill their hopes,...

  • web analytics
  • growth marketing
Remote Job

Website Support Project Manager / Producer

Kanopi Studios
  • 4 years ago
  • Location : North America Only

ABOUT OUR COMPANY Kanopi Studios is a Design, Development & Support Agency with a fully distributed team of 45 people who are experts in Drupal & WordPress. We design, build, and support websites for clients who want to make a positive impact. All done with craftsmanship, a bit of whimsy, and the desire for a better web. As our business continues to grow rapidly, so does our team. We’re excited to announce this opportunity to join our team as a Support Project Manager. Please note: you must have worked at at-least two Digital/Website Agencies as a Project Manager/Producer to apply for this job. Drupal/WordPress experience preferred. Due to the volume of inquiries, we are unable to respond to unqualified candidates. ABOUT THE FOUNDER Anne Stefanyk, CEO/Founder It was the love of the open source community and the direct need she saw for an agency...

  • drupal
  • project management
Remote Job

Technical Support Specialist (SaaS)

Screencast-O-Matic
  • 4 years ago
  • Location : USA Only

We're currently looking for a exceptional software technical support representative who can work from their home office. We take pride in providing superior support to our customers throughout the world. At Screencast-O-Matic, we strive to deliver both free and premium screen recording software that is easy and fun to use, and our Support Representatives are critical to realizing that mission. What you will do Provide software application technical support to users on Windows, Mac, Chromebook and iOS. Prioritizing, processing, and resolving customer needs Educating customers on our products, including online tools and self-help tutorials Create detailed and straight forward knowledgebase articles and help tips Evangelizing the Screencast-O-Matic brand through a deep understanding of our mission and products, and positively reflecting that brand to our customers Testing new features to make sure they ar...

  • saas
  • technical support
  • web browser
Remote Job

Customer Success Specialist (Spanish)

Hostinger
  • 4 years ago
  • Location : Anywhere

We are technology-driven and thirsty for improvement. Our business model is based on Customer Obsession - we start by listening to what our Customer wants and work our way backwards. Are you ready to join the frontline of the business? The Customer Success department is more than just chatting with people - it’s about enabling the Customer with technical help to grow their business further. We treat our Customers like we would treat our friends: quick responses, efficient assistance and genuine communication is what defines quality service. Working five days a week, the Customer Success Specialists are constantly confronted with Rubik’s cube-worthy problems. We are looking for a culture fit - a proactive and diligent person who envisions themselves becoming the next big IT specialist. What you will do: Communicate with Customers via live chat and answer their queries in Spanish; Fluency in communicating with...

  • customer success
  • Spanish
Remote Job

Filecoin Community Manager

Protocol Labs
  • 4 years ago
  • Location : Anywhere

We seek a Community Manager who will help us support, connect, and grow Filecoin’s many online and offline communities.   Filecoin is an open-source crypto project that cares deeply about supporting its many communities -- miner, developer, researcher, and storage communities, among others. We firmly believe that having healthy communities will be critical for the long-term health of the Filecoin Project.   As Filecoin’s first Community Manager, you will be responsible for providing tactical support for our early community, creating our global community strategy, and executing this strategy on the ground. Day-to-day, you might help us respond to community support questions, coordinate online and offline events, write development updates for our blog, and manage a team of global community ambassadors. Week-to-week in this role,...

  • open source
  • community management
Remote Job

Customer Support Specialist

Entangled Group
  • 4 years ago
  • Location : USA Only

We aim to empower all our students. When they get stuck or encounter technical issues, your job will be to save the day and keep them on the right track.    Our number one desire to provide an effective, meaningful learning experience for our students and instructors. Seeing students succeed is what brings us to work every day. But with any tech product comes technical issues. In our case the stakes are high — unresolved technical issues can be enough to cause a student to give up, drop out, and not achieve their career goals.   You will be responsible for ensuring we provide such a high-level customer support that students and instructors who have technical issues end up feeling more, not less, excited and empowered to use the Pathstream platform to achieve their career goals.   

  • customer support
  • saas
Remote Job

Enterprise Customer Success Manager

Intricately
  • 4 years ago
  • Location : Anywhere

About Intricately Intricately is the only product of its kind that captures global cloud usage, spend, and engagement by collecting real-time data from across the public Internet. Companies across the cloud and infrastructure ecosystem rely on Intricately's market insight to get visibility into a rapidly expanding market, map and plan territories, and much more.   Customer Success at Intricately There's a misconception that Customer Success is the team responsible for managing accounts, we don't agree. At Intricately, we are focused on helping our customers succeed, this means Customer Success is involved in everything from instrumenting how product reports on usage to driving the implementation of specific features that deliver customer wins. To us, Customer Success is not just...

  • project management
  • customer success
  • technical support
Remote Job

Customer Success Lead

CoderPad
  • 4 years ago
  • Location : USA Only

CoderPad is on a mission to fix the technical interviewing process. By focusing on the candidate experience and building a product that allows interviews to be done in whichever language the candidate is most comfortable, we make it easy to quickly get a quality signal of an engineer’s skills. More than 1,500 companies have conducted over 2.5 million CoderPad interviews since our launch in 2013.   What does a Customer Success Lead at CoderPad do?   As our first Customer Success Lead, you’ll be responsible for building and maintaining relationships with our top customers. You’ll work hard to ensure they are happy using the CoderPad products, leveraging the right features and having smooth onboarding and renewal experiences. This role reports to the CEO.   Sample Projects: Creating a playbook for managing accounts, ensuring feature adoption and driving customer happiness...

  • saas
  • customer success