Customer Support Work From Home Jobs

Community Management Team Member (Blockchain - Remote)

• 3 years ago

Headquarters: HONG KONG URL: https://amazix.com/ AmaZix’s Community Management division handles day-to-day operations of several different Blockchain-based projects, from Telegram chats to other socials such as Facebook, Twitter, and Reddit. Now is your chance to become the newest team member of the Community Management Division of AmaZix. We are searching for someone experienced in Blockchain, that has a grasp of what this technology is all about and how it can impact us in a positive way Previous community management experience or any involvement in a Blockchain related project are all welcome. Applicants should be prepared to work in an online remote environment, ut...

Account Executive (Mid-Market)

• 3 years ago
• Location : Global

Headquarters: Miami Beach, FL URL: https://simpletexting.com/SimpleTexting is growing! We’re looking for an Account Executive who’s eager to help our future mid-market customers understand and leverage the power of SMS. You’ll join a talented team that’s using a combination of inbound and outbound efforts to drive serious growth. Ideally, you have a least a couple of years of similar experience under your belt. If you are looking for a career opportunity with an independent, successful, and profitable company—we should talk.To be successful in this role, you should have previous experience as an Account Executive where you consistently exceeded sales quotas. We’re seeking a candidate who has full sales-cycle management skills. You’ve got the chops to go from prospecting to close because you’ve done it before.

• account manager
• salesforce
• customer service

Sales Support Lead

• 3 years ago
• Location : USA

Headquarters: Miami Beach, FL URL: https://simpletexting.com/We’re seeking a hard-working Sales Support Lead. Our Sales Support team helps to introduce potential customers to all that SimpleTexting has to offer. As a Lead, you will both perform in this role and lead the team by coaching team members, identifying opportunities, monitoring metrics, and more! The ideal candidate is comfortable switching gears quickly, and passionate about helping people. We pride ourselves on amazing customer service. In this role, you’d be the first point of contact for people new to SimpleTexting and leading a new team in the department.About UsSimpleTexting is the leading web-based platform for SMS marketing and business texting. Our software gives organizations the ability to send marketing campaigns, share important alerts, and provide 1-on-1 customer service usin...

• customer service
• switching

Customer Support Lead

• 3 years ago

Headquarters: San Francisco, CA URL: https://www.joinflyp.com "This Company Is Giving The Secondhand Apparel Industry A New Meaning" - Forbes "This Startup Is Powering Hundreds Of Female-Owned Businesses" - Entrepreneur.com Here at Flyp, we're shaking up the secondhand apparel industry, and folks are starting to notice. Flyp is changing how people sell their new and gently used brand name and luxury items by connecting them to Professional Resellers who do all of the selling wor...

Outreach Relationship Manager

• 3 years ago

Headquarters: New York, NY URL: http://www.searchtides.com Hello, Outreach Relationship Managers! About SearchTidesSearchTides is a leading SEO and Digital Marketing Agency. We are able to build out campaigns at 5-10x the scale of a typical agency which means that we get significant client results in areas they have likely desperately wanted but struggled in the past to achieve. SearchTides shines at the intersection of performance and client relationships to bring the best of both worlds.  About the PositionWe are looking for part-time Outreach Managers to join our growing team!Outreach managers are responsible for creating and fostering relations...

Content Creator (Customer Marketing)

• 3 years ago

Headquarters: Germany URL: https://filestage.io/ About Us At Filestage we believe that broken workflows poison teams with miscommunication, friction, and frustration.  Our mission is to free teams from chaotic file review and proofing workflows, with a simple, flexible, and effective online proofing solution. With everything we do, we lead people towards being happier and more successful at work. Over 500 companies (and growing!) all over the world like Lufthansa, Canadian Tire, or Rabobank benefit from happier and more productive employees with Filestage.  Your mission You empower our users to be successful. Our users lo...

Customer Support Representative

• 3 years ago
• Location : USA

Headquarters: San Francisco, Remote URL: https://junilearning.comAre you passionate about helping future pioneers find their path, and inspiring the next generation of engineers, designers, and builders? Juni is a massively distributed university for kids, starting with Computer Science. We bring the best instructors, curriculum and platform to students around the world who want to prepare for the future. Juni is backed by Y Combinator and angel investors including Arielle Zuckerberg, and the company was recently featured in Forbes, Fortune, and TechCrunch. Our team was founded by two Stanford alumni and ex-Googlers, and is headquartered in San Francisco.We are hiring Customer Success Representatives to help us reach more students and families worldwide. We’re looking for amazing folks who love supporting customers throughout their lifecycle and are excited abou...

• counselor
• customer service

Sales Support Lead

• 3 years ago

Headquarters: Miami Beach, FL URL: https://simpletexting.com/ We’re seeking a hard-working Sales Support Lead. Our Sales Support team helps to introduce potential customers to all that SimpleTexting has to offer. As a Lead, you will both perform in this role and lead the team by coaching team members, identifying opportunities, monitoring metrics, and more! The ideal candidate is comfortable switching gears quickly, and passionate about helping people. We pride ourselves on amazing customer service. In this role, you’d be the first point of contact for people new to SimpleTexting and leading a new team in the department.About UsSimpleTexting is the leading web-based platform for SMS marketing and busines...

Customer Success Manager

• 3 years ago

Headquarters: Los Angeles URL: https://solidcommerce.com Customer Success Manager (Growth Advisor)     Our Services & Support Culture: We are a team of dedicated, creative, and highly collaborative innovators who prize integrity, courage, and enthusiasm Every member of our Services & Support team is a key player, and every customer’s success is our goal We believe in nurturing team members and encouraging them to grow their skills, talents, and careers We love people who share their ideas, and who are open to suggestions/feedback. We are always learning from one another and are looking for someone who apprecia...

Customer Support Representative

• 3 years ago

Headquarters: San Francisco, Remote URL: https://junilearning.com Are you passionate about helping future pioneers find their path, and inspiring the next generation of engineers, designers, and builders? Juni is a massively distributed university for kids, starting with Computer Science. We bring the best instructors, curriculum and platform to students around the world who want to prepare for the future. Juni is backed by Y Combinator and angel investors including Arielle Zuckerberg, and the company was recently featured in Forbes, Fortune, and TechCrunch. Our team was founded by two Stanford alumni and ex-Googlers, and is headquartered in San Francisco. We are hiring Customer Success Representatives to help us...

Customer Success Manager

• 3 years ago
• Location : USA

Headquarters: Paris, FR URL: https://platform.sh/Our Customer Success Managers (CSM) are the ambassadors for the Platform.sh brand. CSM’s operate in an account manager role, and are responsible for a client portfolio. They lead communications in times of change or problem resolution, and foster a healthy working relationship with their clients. CSMs proactively help identify ways in which the client can interact with Platform.sh to increase their productivity and results. They know the intricate needs and challenges of their client portfolio and deeply care about their success. Primary Responsibilities:  Drive retention and growth among our most valuable customers by understanding their business needs and helping them succeed.Have a deep understanding of your clients’ short term needs, and able to convert...

• project management
• aws
• account manager
• salesforce
• drupal
• ecommerce
• azure

Customer Success Manager (North America and Europe)

• 3 years ago

Headquarters: Paris, FR URL: https://platform.sh/ Our Customer Success Managers (CSM) are the ambassadors for the Platform.sh brand. CSM’s operate in an account manager role, and are responsible for a client portfolio. They lead communications in times of change or problem resolution, and foster a healthy working relationship with their clients. CSMs proactively help identify ways in which the client can interact with Platform.sh to increase their productivity and results. They know the intricate needs and challenges of their client portfolio and deeply care about their success.  Primary Responsibilities:   Drive retention and growth among our most valuable customers...

Cloud Support Engineer

• 3 years ago

Headquarters: Paris, FR URL: https://platform.sh/ As a Cloud Support Engineer you will be responsible for assessing the nature of product or service issues and resolving support problems for customers and partners through support tickets, live chat, and occasional voice calls. Don’t let the word “Support” fool you - this is not a typical call center role. Our customers are technically sophisticated and once a question gets to us search engines have failed to provide an answer. On any given day, you’ll be applying your knowledge of Linux with technologies like MySQL, DNS, CDNs, SSL, Redis, various programming languages, replication, integration with other systems and much more. Expect to learn something new every day....

Sales Engineer

• 3 years ago
• Location : USA

Headquarters: Los Angeles URL: https://securitytrails.com/Are you a professional with 2+ years of technical experience looking for a new challenge? Do you like discovering the pain points an organization faces due to cybersecurity challenges, then identifying a path forward to meet those needs? The Cybersecurity Sales Engineer does just that. They work with the Sales Team team to uncover cybersecurity challenges and identify SecurityTrails’ portfolio of services which will help solve those challenges based on risk, not fear. This role acts as the technical expert during the sales process to make sure the services we deliver meet the customer's needs and business objectives.Your responsibilitiesSupport SecurityTrails’ Sales Team by attending meetings to provide technical expertise and opinions.Each Sales Engineer...

• cloud
• security
• customer experience

Remote Digital Advertising Specialist

• 3 years ago

Headquarters: Florida URL: http://www.snappykraken.com Snappy Kraken is a results-driven, intentionally 100% remote team of highly-engaged individuals. Every day, our work is meaningful, purposeful, and connected to a larger vision. Snappy Kraken is the best (and award-winning!) automated growth program for the financial services industry. We’re honored to be ranked #3 in the 2020 Best Places to Work in Wealth Management FinTech.  We are looking for a growth-minded Remote Digital Advertising Specialist to help us 1) scale our advertising program and 2) provide outstanding member experiences. The ideal person will have at least 1 year’s experience with digital marketing and Facebook Ad Manager,...

Product support Jedi, North America

• 3 years ago

Headquarters: Malta URL: https://www.creativeforce.team/ Product support Jedi We’re looking for a tenacious, self-motivated and energetic people-person to help us support our growing client base in North America. Our software has a steep learning curve so you’ll need to be a cool tech cucumber yet be amazing with humans. Empathy, patience, curiosity, ability to multi-task and friendliness are key to success in this role.  Role You will be a part of a small but incredibly high-performing global team offering help to our B2B clients across two products (Award Force and Good Grants). You will communicate with colleagues and clients across countries, cultures and time zones on a daily basis.Our support i...

Product support Jedi, Pacific time zone

• 3 years ago

Headquarters: Malta URL: https://www.creativeforce.team/ Product support Jedi We’re looking for a tenacious, self-motivated and energetic people-person to help us support our growing client base in North America. Our software has a steep learning curve so you’ll need to be a cool tech cucumber yet be amazing with humans. Empathy, patience, curiosity, ability to multi-task and friendliness are key to success in this role.  Role You will be a part of a small but incredibly high-performing global team offering help to our B2B clients across two products (Award Force and Good Grants). You will communicate with colleagues and clients across countries, cultures and time zones on a daily basis.Our support i...

Customer Marketing Lead

• 3 years ago

Headquarters: Malta URL: https://www.hotjar.com/ Please do not apply for this role if you are not physically located in Europe, Africa or the Middle East. While this is a remote position, we can not consider candidates that are not based in these regions. You can find a detailed explanation in our Recruitment FAQs About Hotjar The world is undergoing a radical transformation. Work, commerce, and even education are moving online. Hotjar is at the core of that transformation.

Account Executive

• 3 years ago
• Location : USA

Headquarters: Remote - US URL: https://www.taxjar.com/jobs/TaxJar is the leading technology solution for busy eCommerce sellers to manage sales tax and is trusted by more than 20,000 businesses. We know sales tax isn't fun for anyone, so we're determined to ease the burden with an exceptional customer experience. To achieve this, we provide the same incredible quality of life for our team members as we do for our customers by creating a professional, unique,award-winning place to work. We have many different backgrounds and lifestyles, and everything we do is guided by our core values:We do the right thing for our customersWe're a team, built on trustWe're proud to be remoteWe...

• account manager
• customer experience
• ecommerce

Customer Support Expert - EMEA timezones

• 3 years ago
• Location : Remote (EMEA timezones)

About UsMaharishi Foundation International (MFI) is a US-registered non-profit that supports the development of new technologies and outreach opportunities for the worldwide Transcendental Meditation® (TM®) organisations. Over the past 60 years, more than 10 million people worldwide have learned the TM technique through personal instruction by tens of thousands of certified teachers.MFI is a growing, fully remote team of over 50 people, located around the globe but mainly in North America and Europe. As an organisation we are committed to leveraging modern technology and progressive management practices to make the TM technique and its related programmes more available to people everywhere.We favor a healthy and balanced work environment with opportunities for personal development.Job SummaryWe are seeking customer support experts to provide the vital function of support...

• customer support
• g suite
• english

Customer Support Expert - Americas timezones

• 3 years ago
• Location : USA or EU - Remote Position, California

About UsMaharishi Foundation International (MFI) is a US-registered non-profit that supports the development of new technologies and outreach opportunities for the worldwide Transcendental Meditation® (TM®) organisations. Over the past 60 years, more than 10 million people worldwide have learned the TM technique through personal instruction by tens of thousands of certified teachers.MFI is a growing, fully remote team of over 50 people, located around the globe but mainly in North America and Europe. As an organisation we are committed to leveraging modern technology and progressive management practices to make the TM technique and its related programmes more available to people everywhere.We favor a healthy and balanced work environment with opportunities for personal development.Job SummaryWe are seeking customer support experts to provide the vital function of support...

• customer support
• problem solver
• g suite
• english

Customer Success Manager

• 3 years ago

Headquarters: Palo Alto, CA URL: https://bevy.com/ About Bevy Bevy is an early stage Startup with a mission to help brands build strong global communities. Founded in April 2017 by the core team behind Startup Grind, Bevy is an enterprise-grade SaaS platform used by companies that include Adobe, Amazon, Asana, Atlassian, Ebay, Epic Games, IDEO, Intuit, MongoDB, Red Bull, Roblox, Salesforce, SAP, Slack and many more. In April 2019, Bevy acquired CMX which is the world’s largest network of community professionals. CMX offers world-class training, events and research. The Role Our Customer Success team is committed to helping our customers get set up and maximize the v...

Sales Engineer

• 3 years ago

Headquarters: Los Angeles URL: https://securitytrails.com/ Are you a professional with 2+ years of technical experience looking for a new challenge? Do you like discovering the pain points an organization faces due to cybersecurity challenges, then identifying a path forward to meet those needs? The Cybersecurity Sales Engineer does just that. They work with the Sales Team team to uncover cybersecurity challenges and identify SecurityTrails’ portfolio of services which will help solve those challenges based on risk, not fear. This role acts as the technical expert during the sales process to make sure the services we deliver meet the customer's needs and business objectives. Your responsibilities

Technical Account Manager- Americas REMOTE

• 3 years ago
• Location : Work from Anywhere

TELECOMMUTE LOCATION: Remote, Work from AnywhereCanonical is a growing, international software company that works with the open-source community to deliver Ubuntu -- the world’s #1 cloud operating system. Our mission is to realize the potential of free software in the lives of individuals and organisation...

• Cloud
• Linux
• Customer Service
• Technical Account Management
• Ubuntu

Customer Support Expert - EMEA timezones

• 3 years ago

Headquarters: London, UK URL: https://www.maharishi.foundation/ About Us Maharishi Foundation International (MFI) is a US-registered non-profit that supports the development of new technologies and outreach opportunities for the worldwide Transcendental Meditation® (TM®) organisations. Over the past 60 years, more than 10 million people worldwide have learned the TM technique through personal instruction by tens of thousands of certified teachers.  MFI is a growing, fully remote team of over 50 people, located around the globe but mainly in North America and Europe. As an organisation we are committed to leveraging modern technology and progressive management practices to make the...

Customer Support Expert - Americas timezones

• 3 years ago

Headquarters: London, UK URL: https://www.maharishi.foundation/ About Us Maharishi Foundation International (MFI) is a US-registered non-profit that supports the development of new technologies and outreach opportunities for the worldwide Transcendental Meditation® (TM®) organisations. Over the past 60 years, more than 10 million people worldwide have learned the TM technique through personal instruction by tens of thousands of certified teachers.  MFI is a growing, fully remote team of over 50 people, located around the globe but mainly in North America and Europe. As an organisation we are committed to leveraging modern technology and progressive management practices to make the...

Technical Support Engineer

• 3 years ago
• Location : USA

Headquarters: West Hollywood URL: https://kinsta.com/Kinsta is a modern cloud hosting company focused on WordPress hosting. We run our services on cutting edge technology and we are proud of the level of support we offer to our customers. Our talented and motivated team is scattered across the globe with team members hailing from every continent but Antarctica! We're constantly on the lookout for great talent to join our awesome team. If you’d like to become part of the Kinsta family, hit apply!Our client base is growing steadily and we’re looking for a competent Support Engineer with exceptional communication and technical skills who can provide enterprise level technical support to our customers via our live chat support system.Support at Kinsta is not an afterthought; it is part of the Kinsta DNA and culture to provide world-class support to...

• tech support
• php
• customer service
• cli
• mysql

Customer Support Rep

• 3 years ago
• Location : Global

Headquarters: URL: https://www.learncube.com/LearnCube is on a mission to transform live online education across the globe. Through our award-winning online classroom, we help education entrepreneurs from the individual online tutor to some of the world’s largest tutoring companies, succeed online. We also have a special strength in online language education, where we work with iconic language education companies like Babbel. We're growing fast and need your help.Are you reliable, super-organised and positive? Are you living in the UK, EU or living UTC -4 to UTC +3? Do you have some direct experience in teaching or online tutoring too (this helps just as much as customer support experience)?This is a unique opportunity for:Someone wanting the flexibility of part-time work week...

• teaching
• qa
• customer service

Customer Happiness Engineer (Ruby on Rails)

• 3 years ago

Headquarters: San Francisco, California URL: https://memberful.com/ Hiring — Customer Happiness EngineerWe’re looking for a great problem solver to help our customers use Memberful.  As the Customer Happiness Engineer, you’ll have the chance to make a big impact by providing unexpectedly great  technical support to all customers and prospects. You’ll also fix routine bugs and work on high-impact feature requests for top customers. About youWe’re a small team so autonomy, resourcefulness, and a sense of curiosity are necessary qualities for this role. We don't require heavy direction or daily check-ins. This means you'll come up with your own goals and execute them. You'll discov...

Technical Support Engineer - EMEA

• 3 years ago

Headquarters: West Hollywood URL: https://kinsta.com/ Kinsta is a modern cloud hosting company focused on WordPress hosting. We run our services on cutting edge technology and we are proud of the level of support we offer to our customers. Our talented and motivated team is scattered across the globe with team members hailing from every continent but Antarctica! We're constantly on the lookout for great talent to join our awesome team. If you’d like to become part of the Kinsta family, hit apply! Our client base is growing steadily and we’re looking for a competent Support Engineer with exceptional communication and technical skills who can provide enterprise level technical support to our customers via our live chat supp...